22 days old

Operational Risk Manager 5

Charlotte, NC
  • Job Code
    5359378-1
Job Description

WELLS FARGO ENTERPRISE INFORMATION TECHNOLOGY

Technology at Wells Fargo is at the heart of what enables us to satisfy our customers financial needs and help them succeed financially. The Enterprise Information Technology (EIT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day both in the United States and across the globe than any other division in our company.

The EIT team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. EIT also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services. To do this, EIT draws on the talents and motivation of thousands of technology team members across the enterprise. Altogether, EIT manages world-wide technology for more than 8,700 stores and 12,500 ATMs larger than Starbucks and The Gap combined.

POSITION RESPONSIBILITIES

This role will have accountability for providing First Line of Defense (FLOD) technology risk management for Wells Fargo non U.S. locations. The environment continues to be one of heightened standards, raised risk consciousness and regulatory requirements. The model through which team members deliver risk programs and oversight is evolving. This role is created in alignment with the new comprehensive First Line of Defense risk structure for Enterprise Information Technology. As the first line of defense, this role assures real risk reduction within the N region, consistent with the Wells Fargo Vision & Values and risk appetite.

The Technology FLOD Risk Manager will lead the planning and execution of critical FLOD risk functions, in alignment with the Corporate Risk Model and EIT Risk Target Operating Model. Accountabilities of the Technology FLOD Risk Manager and team include:

Plan:

  • Develop, implement and support a Technology Risk Framework in alignment with Wells Fargo Risk Management Framework
  • Develop, implement and support a non U.S., regional based technology risk strategic plan and roadmap
  • Document risk(s) within established and new line of business products/services and shared services IT processes/products/services
  • Evaluate risks and prioritize risks and remediation work

Identify & Assess:

  • Conduct and support risk assessments that evaluate the technology application/infrastructure environment and estimate the level and trends of inherent risk, determine the effectiveness of associated controls and the level and trends of residual risk
  • Working in partnership with regional technology risk leaders, proactively identifying technology risks across non U.S. regions and across internal and external events

Control & Mitigate:

  • Design and implement effective and proactive action plans that appropriately mitigate risks in a sustainable manner and define Key Risk Indicators to track impact
  • Operate controls in an effective manner to mitigate risks and deliver IT value
  • Execute the related compliance process (e.g. Audits, CICATs, SOX) and IT Policy Management & Exceptions

Monitor & Report:

  • Monitor controls to identify gaps and prevent, correct, detect operational risk issues
  • Identify, measure, monitor, support and complete EIT risk management training, communication, and outreach programs
  • Integrate continuous improvement with metrics and monitoring
  • Support Virtuous Circle of risk management

Review and Verification:

  • Assuring strategic and foundational risk attributes are comprehensively included in pre, during and post analysis
  • Ongoing reviews to identify anomalies, exceptions and outliers that could lead to additional risk events
  • Verifying risk management standards, requirements and documented risk reduction attributes are applied

Audit Interaction

  • Provide oversight and governance for non U.S. based technology audit interactions across EIT. Establish alignment with regional audit teams, EIT ORM Divisional teams and EIT Central Risk Audit coordination.
  • Manage the coordination of cross regional technology audit activity, provide oversight and support preparation for upcoming exams, identify emerging issues and trends, work with regional audit services to establish on going interaction over the course of the audit lifecycle
  • Ensure issues identification and management response coordination handoffs are appropriately handled.

Regulatory Management

  • Provide oversight and governance for non U.S. regulatory engagements. Establish alignment with regional regulatory compliance teams, EIT central compliance team and second line of defense teams.
  • Manage the coordination of non U.S. technology regulatory activities, provide oversight and support for preparation of upcoming exams, identify emerging issues and trends, work with regional compliance teams to establish on going interaction over the course of the regulatory engagement.


Required Qualifications

  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 6+ years must include direct experience in compliance, operational risk management, or a combination of both
  • 7+ years of management experience



Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to articulate complex concepts in a clear manner



Other Desired Qualifications
  • 10 + years of leadership within Technology Risk Management in a large financial services organization or service provider that implemented these services for financial services organizations
  • 10+ of experience supporting Regulatory Exams, Audits and other technology control related assessments
  • 7+ years of management experience with risk control frameworks (NIST, FFEIC, COBIT, ITIL,COSO)
  • Certifications that support business or risk related knowledge/experience (FINRA, PMP, CRISC, CFE, CISSP, CIA, etc...)
  • Broad and significant knowledge of technology with emphasis in enterprise solutions provided for regional subsidiary large U.S. financial institution and the associated challenges, risks and required controls inherent in a complex environment, including knowledge of SDLC, Vendor and third party, BCP, PMO, change management, problem and incident management, SOX/SOC, access management, asset management, configuration, compliance, information security, vulnerability, audit and others.
  • Senior risk professional with proven c level communication skill set
  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to articulate complex concepts in a clear and concise manner
  • Experience in multiple areas of international and U.S. based regulatory compliance, including risks and issues related to data privacy and general banking regulations of the OCC, FRB, CFPB, FINRA and other U.S. and international based regulations and laws.
  • Proven ability and prior experience in generating a business value proposition and justification for risk consideration and input at new product & service inception
  • Demonstrated enabler philosophical approach to risk management that gets to yes with real solutions that meet all stakeholder requirements
  • Proven prior experience in comprehensive risk ownership and accountability for the risk profile positioning
  • Track record of providing constructive challenge with appropriate issue escalation and offering solution
  • Strong ability and experience working with and collaborating with leaders and team members at all levels, across functional lines and between regional and U.S. based enterprise organizations.
  • Demonstrated experience in building, leading, developing and retaining a team of managers, strong technical experts and high performing professionals in geographically disbursed environments




Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Operational Risk Manager 5

Wells Fargo
Charlotte, NC

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Charlotte, NC
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