1+ months

Operational Risk Manager 4

San Francisco, CA
  • Job Code
Job Description


Technology at Wells Fargo is at the heart of what enables us to satisfy our customers financial needs and help them succeed financially. The Enterprise Information Technology (EIT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day both in the United States and across the globe than any other division in our company.

The EIT team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. EIT also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services. To do this, EIT draws on the talents and motivation of thousands of technology team members across the enterprise. Altogether, EIT manages world-wide technology for more than 8,700 stores and 12,500 ATMs larger than Starbucks and The Gap combined.


This position will be the technology risk leader overseeing the Regulatory and External engagement function. Working closely with the EIT management team, EIS and other functions, this role is responsible for ensuring an adequate, consistent and timely message to our regulators, external auditors and clients. This role includes working directly with senior management, regulators and clients. The person will have to have a knowledge of both risk topics as well as experience working with regulators. This role will lead a team of technical risk professionals and also be responsible for delivering the Enterprise Information Technology Risk Framework:

  • Oversight of the Regulatory engagement model for EIT which includes exam coordination, material creation and review, participant preparation and tracking of progress.
  • Coordination of EIT responses to regulatory inquiries and issues
  • Identify, assess and evaluate technology risk to enable the execution of the enterprise risk management strategy
  • Identify legal, regulatory and contractual requirements and organizational policies and standards associated to technology systems/applications to determine their potential impact on the business objectives
  • Identify and evaluate risk response options and provide management with information to enable risk response decisions
  • Consult with process owners on design and implementation of technology controls in alignment with the organizations risk appetite and tolerance levels to support business objectives
  • Define, implement and manage an engagement model on how IT responds to client inquiries
  • Define, implement and managed our external audit

Required Qualifications

  • 10+ years of risk management experience
  • 10+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 10+ years of IT systems security, business process management or financial services industry experience, of which 5+ years must include direct experience in compliance, operational risk management, or a combination of both
  • 5+ years of management experience

Desired Qualifications

  • Ability to manage projects and issues involving multiple technology platforms
  • Ability to articulate complex concepts in a clear manner
  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy

Other Desired Qualifications
  • 10+ years of experience within an Enterprise Technology function or Technology Risk function with demonstrated knowledge of technology systems, applications, and infrastructure in an ITIL or ISO20000 environment.
  • 10+ years demonstrated leadership skills and strategic ability to execute operational risk management programs.
  • Knowledge and understanding of asset and configuration management processes and functions
  • Knowledge and understanding of vulnerability management and associated prioritization and remediation
  • Experience in compliance, operational risk, IT systems security, business process mgmt or financial services, (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk)
  • Demonstrated knowledge of Technology and Security risk framework COBIT, FFIEC, NIST, ITIL, COSO, BASEL, and OCC Heightened Standards
  • Track record of providing constructive challenge with appropriate issue escalation and offering solution
  • Strong ability and experience working with and collaborating with leaders and team members at all levels and across functional lines.
  • Demonstrated experience in building, leading, developing and retaining a team of managers, strong technical experts and high performing professionals in geographically disbursed environments.
  • Professional certifications such as CPA, CSCP, CRCM, CGEIT, CRISC, CITP, CISA, CISSP
  • 10+ year of regulatory management experience


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



  • Accounting
  • Financial Services
  • Information Technology
  • Legal

Featured Jobs

Career News

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Operational Risk Manager 4

Wells Fargo
San Francisco, CA

Share this job

Operational Risk Manager 4

Wells Fargo
San Francisco, CA

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast