30 days old

Operational Risk Manager 3

Secunderabad, Telangana 500003
  • Job Code
About Wells Fargo
Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $2.0 trillion in assets. Founded in 1852 and headquartered in San Francisco, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial finance through more than 8,500 locations, 13,000 ATMs, the internet (wellsfargo.com) and mobile banking, and has offices in 42 countries and territories to support customers who conduct business in the global economy. With approximately 273,000 team members, Wells Fargo serves one in three households in the United States. Wells Fargo & Company was ranked No. 25 on Fortunes 2017 rankings of Americas largest corporations. Wells Fargos vision is to satisfy our customers financial needs and help them succeed financially. News, insights and perspectives from Wells Fargo are also available at Wells Fargo Stories.

About Wells Fargo (EGS) India Solutions
We are hiring for a position in EGS Delivery in India. EGS stands for Wells Fargos Enterprise Global Services. We are a critical component of the Wells Fargo strategy to leverage distinct advantages of a global environment. Legally, we are known as Wells Fargo (EGS) India Solutions . Currently we are 12000+ strong team members with 3 locations ( Chennai ,Bangalore and Hyderabad) in India and 1 center in Manila.

Responsible for managing the development, implementation and monitoring of a risk-based program for a business or large functional area with moderate to high risk and complexity to identify, assess and mitigate operational risk that arises from inadequate or failed internal processes, people, systems or external events. Maintains a balance between risk mitigation and operational efficiency. May provide oversight to a comparable area. Works with and influences senior operational risk and business management to identify, formulate, and implement operational risk policies , procedures and controls for the respective business and/or functional area to mitigate risk.

  • The Operational Risk Manager 3 will be Responsible to lead and manage effectively the day-to-day operational risk management and compliance (RMC) requirements of the shared services/ support functions across the GICs. Shared services functions include Finance, HR, Legal, Supply Chain, Communication, Operational Excellence, Vendor Management, Facilities & Administration, and Physical Security etc.
  • Lead a team of risk professionals to manage a large offshore entity spread across four cities and two countries.
  • Have a process approach to risk management and ability to challenge status quo and build relationships
  • Partner and liaise closely with the Banks offshoring risk program team to implement all key operational risk components/ programs applicable to Shared Services functions.
  • Perform risk assessments, and ensure audit preparedness. Have a process oriented approach to risk management.
  • Proactively and continuously promote engagement of business functions to integrate the risk programs into daily activities/operations, drive risk awareness across the stakeholder groups.
  • Develop and implement an effective change management process for any changes in the standard operating environment. This would involve identifying the risks associated with the change, conducting risk assessment and help implement risk mitigation plan working with the stakeholders.
  • Liaison with the control validation team to effectively manage the validation process and ensure effective delivery of the testing efforts across the shared services functions.
  • Monitor and track all the findings of the control validation reviews and self-identified issues using the corporate tools.
  • Develop and maintain periodic risk reporting to stakeholders for effective tracking and reporting of risk items and issues across the shared services business functions.


  • Financial Services

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Operational Risk Manager 3

Wells Fargo
Secunderabad, Telangana 500003

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Wells Fargo
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