18 days old

Operational Risk Consultant 4 - Policy Management Exceptions Specialist

Flagstaff, AZ 86004
  • Job Code
Job Description

Lets talk about building a rewarding careerYouve got the passion. Youve got the skills. Now you just need the right opportunity. At Wells Fargo, youll have the chance to join a team of smart and talented people who share the same values. Our diverse lines of business offer a world of opportunity to expand your capabilities and advance your career. We invest in our people and provide a supportive environment in which to learn and grow.

Who We Are

The Wells Fargo Enterprise Information Technology (EIT) - Technology Risk Management (TRM) team is responsible for driving the execution and comprehensive view of risk across EIT, instilling a risk management culture where businesses are accountable for understanding and managing their risk. EIT TRM provides First Line of Defense risk management support to drive the execution of the EIT Risk Management Program for our partners, both domestic and international.

What we are looking for:

We have an exciting Senior Operational Risk Consultant opportunity that will cover EIT Policy Management. The successful candidate will work across EIT teams, providing leadership in the performance and transformation of the Policy Exception Management program and related deliverables.

This is an exciting opportunity to join a team and function committed to providing Wells Fargo with world-class technology risk management.

Key Responsibilities/Accountabilities:

Our environment continues to be one of the heightened standards, raised risk consciousness, and regulatory requirements. As part of the First Line of Defense, this role provides leadership support to ensure that Enterprise Information Technology is accountable for risks associated with its activities, current and emerging risk identification, measurement, assessment, control, mitigation, monitoring and reporting.

Responsibilities include, but are not limited to:

  • As a member of the first line of defense within Technology Risk Management, supporting Enterprise Information Technology exceptions management process
  • Serving as a subject matter expert supporting the policy exceptions management end to end lifecycle
  • Reviewing and dispositioning security and non-security policy exception requests
  • Improving EIT policy management exceptions processes and controls
  • Developing exceptions management procedures and guidelines
  • Creating exceptions management tracking and reporting dashboards
  • Defining business requirement documentation for system of record enhancements

Preferred locations Charlotte, NC; Phoenix, AZ

Required Qualifications

  • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both

Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • 4+ years of information security experience
  • 6+ years of risk management experience

Other Desired Qualifications
  • Minimally 5 years in information security and or Technology policy, standards and procedures review and or development.
  • Advanced Microsoft Office skills; Excel and Access Database reporting expertise
  • Familiarity with technology and information security policies and standards for: Architecture Standards, Asset Management, Configuration Management , Patching, Vulnerability Management, SDLC, Identity and Access Management, Capacity Management, Data Centers/Critical Facilities, Network, Cloud etc.
  • Experience with information technology oversight programs, governance committees, and transformation initiatives within an IT financial services environment.
  • Broad and significant knowledge of technology and the associated challenges, risks and required controls inherent in a complex federated environment, including knowledge of SDLC, Architecture, Cloud, Datacenter, Vendor and third party, BCP, PMO, change Mgmt, problem and incident management, SOX and other regularly (ADA, SWAP Dealer), Access management, asset management, Compliance, IS, audit.
  • Demonstrated knowledge of Technology and Security risk framework COBIT, FFIEC, NIST, ITIL, COSO, and OCC Heightened Standards
  • Proven prior experience in comprehensive risk ownership and accountability for the risk profile positioning
  • Track record of providing constructive challenge with appropriate issue escalation and offering solution
  • Strong ability and experience working with and collaborating with leaders and team members at all levels and across functional lines.
  • Demonstrated ability to effectively drive and lead organizational change.
  • Demonstrated ability to manage in a matrix environment both domestically and internationally
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Policy Management program experience within financial services environment
  • Policy Exceptions Management experience
  • Professional certifications such as CPA, CSCP, CRCM, CGEIT, CRISC, CITP, CISA, CISSP desired but not required


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



  • Financial Services
  • Information Technology
  • Accounting
  • Management

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Operational Risk Consultant 4 - Policy Management Exceptions Specialist

Wells Fargo
Flagstaff, AZ 86004

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Flagstaff, AZ

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