21 days old
2017-11-032017-12-03

Operational Risk Consultant 4 - International Technology Risk

San Francisco, CA
  • Job Code
    5367437-8
Job Description

It starts with you. Our goal is to attract, develop, retain and motivate the most talented people - those who care and who work together as partners across business units and functions. We value and promote diversity and inclusion in every aspect of our business and at every level of our organization.

Technology at Wells Fargo is at the heart of what enables us to satisfy our customers financial needs and help them succeed financially. The Enterprise Information Technology (EIT) team leads technology for one of the highest market cap financial services institutions in the world, helping 76.6 million customers conduct an average of 95 million transactions each day, helping more end-customers every day both in the United States and across the globe than any other division in our company.

The EIT team helps customers directly every time they do business with the company, delivering a true One Wells Fargo experience and ensuring their security, regardless of channel. EIT also helps customers by remaining trusted partners working with all lines of business to develop and deliver value-added products and services. To do this, EIT draws on the talents and motivation of thousands of technology team members across the enterprise. Altogether, EIT manages world-wide technology for more than 8,700 stores and 12,500 ATMs larger than Starbucks and The Gap combined.

There are two roles for this position. The successful EIT International Operational Risk Consultants (ORCs) will have accountability for risk management for EIT International as First Line of Defense (FLOD). Our environment continues to be one of heightened standards, raised risk consciousness, and regulatory requirements both domestic U.S and International. The model through which we deliver risk programs and oversight is evolving. This role is created in alignment with the new comprehensive First Line of Defense risk structure for Enterprise Information Technology. As the first line of defense, this role provides credible challenge to the EIT group, consistent with the Wells Fargo Vision & Values and risk appetite.

These EIT International ORCs will work closely with the regional technology risk leaders and Enterprise Information Technology (EIT) groups such as EIT Technology Risk Analytics, EIT Risk Assessment and Control Review, and Technology Operational Process and Data Management (TOPDM), partnering to ensure that international segmentation capabilities are accounted for in our risk identification and monitoring processes.

Position Responsibilities

The accountabilities of this position include, but are not limited to:

  • Representing International Technology Risk (ITR) in relevant metrics, assessment, and control review testing discussions with central EIT Risk teams
  • Partnering with EIT Regional Leaders to ensure EIT risk metrics are prioritized for international processes, applications, and infrastructure. Additionally, the candidate will ensure EIT international processes, applications, and infrastructure are accounted for and prioritized within Enterprise Risk Assessments and Control Reviews.
  • Influencing EIT System of Record owners to account for international segmentation capabilities of region, country, and / or international regulated legal entity.
  • Partner with EIT Risk Analytics team to maintain an accurate inventory of international technology risk metrics.
  • Ensuring EIT Risk Assessment and EIT Control Review teams based on international regional requirements and evolving expectations as established by Enterprise and International regulators.
  • Automate manual international metrics processes and ensure consistence of metrics for international regions
  • Maintain awareness of technology related assessment and control review activities, communicating material changes to EIT Regional Leaders.
  • Partners with EIT Regional Leaders and EIT Central Risk Services to support regional consistency with Enterprise Metrics and KRIs.
  • Conducting quality assurance reviews for accuracy and availability of international technology risk metrics.
  • Partnering with International Risk Management support team to ensure timely and accurate reporting.


Required Qualifications

  • 6+ years of experience in compliance, operational risk management (includes audit, legal, credit risk, market risk, or the management of a process or business with accountability for compliance or operational risk), or a combination of both; or 6+ years of IT systems security, business process management or financial services industry experience, of which 3+ years must include direct experience in compliance, operational risk management, or a combination of both



Desired Qualifications

  • Advanced Microsoft Office skills
  • Excellent verbal, written, and interpersonal communication skills
  • Strong analytical skills with high attention to detail and accuracy
  • Ability to interact with all levels of an organization
  • Financial industry experience
  • Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Ability to take initiative and work independently with minimal supervision in a structured environment
  • Advanced Microsoft Office skills
  • Ability to articulate complex concepts in a clear manner
  • Strong project management skills



Other Desired Qualifications
  • Ability to support international hours
  • Ability to quickly understand and identify issues based on metrics analysis and their impact across international technology lines of business.
  • Proven record of strong organizational skills in leading cross functional/virtual teams
  • Flexibility to transition easily between technical functions or projects as priorities change with little or no established procedures to follow.
  • Proven ability to collaborate and partner with others with internal and external business partners.
  • Impeccable reputation for integrity, accuracy, consistency, and big picture orientation.
  • Experience leading and managing through change, by driving consent and creating buy in.
  • Knowledge of technology and the associated challenges, risks, and required controls inherent in a complex federated environment, including knowledge of SDLC, Architecture, Cloud, Datacenter, Vendor and third party, BCP, PMO, change management, problem and incident management, access management, asset management, compliance, information security, audit, and international regulatory requirements.
  • Knowledge of Technology and Security risk frameworks COBIT, FFIEC, NIST, ITIL
  • Track record of providing constructive challenge with appropriate issue escalation and offering solutions
  • Six Sigma Black Belt




Street Address

NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
AZ-Chandler: 2600 S Price Rd - Chandler, AZ
CA-SF-Financial District: 333 Market St - San Francisco, CA
CA-SF-Financial District: 455 Market St - San Francisco, CA
CA-SF-South Of Market Area: 45 Fremont Street - San Francisco, CA
IA-West Des Moines: 7001 Westown Pkwy - West Des Moines, IA
IA-Des Moines: 800 Walnut St - Des Moines, IA
IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA
MN-Minneapolis: 255 2nd Ave S - Minneapolis, MN
NJ-North Brunswick: 100 Fidelity Plz - North Brunswick, NJ
NY-New York: 375 Park Ave - New York, NY
NY-New York: 150 E 42nd St - New York, NY
NC-Charlotte: 301 S College St - Charlotte, NC
NC-Charlotte: 301 S Tryon St - Charlotte, NC
NC-Charlotte: 401 S Tryon St - Charlotte, NC



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Operational Risk Consultant 4 - International Technology Risk

Wells Fargo
San Francisco, CA

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Wells Fargo
San Francisco, CA
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