14 days old
2018-07-032018-07-31

Network Engineer

Boston, MA 02116
  • Job Code
    630918
  • Payrate
    $40 To $55
job summary:

GENERAL DUTIES AND RESPONSIBILITIES

  • Installs and supports MassDOT Server hardware, operating systems, and management applications.
  • Hardware support includes all rack mountable servers, UPS, blade servers, NAS Servers, SAN, and SAN fabric switches.
  • Log issues in our tracking system and coordinate problem resolution with other working groups; and ensure that appropriate communication, hand-off, and follow-through occur.
  • Primarily responsible for providing efficient and effective problem identification and resolution for MassDOT end users, including answering questions, providing advice, troubleshooting, and assisting customers in solving technology related problems.
  • Technical lead staff person for SCOM monitoring software.
  • Has drive and passion for excellent customer service and continuous quality improvements.
  • Adheres to all MassDOT security standards and directives.

DETAIL DUTIES AND RESPONSIBILITIES

  • Looking for high level skillsets as a senior systems administrator familiar with: VMWARE, Windows servers, clustering, PCI compliance. AD Management and best practices.
  • Administration of SCOM monitoring environment.
  • Administration of SCCM patching environment.
  • Administers all security certificate infrastructure in server environment.
  • Administration of AD environment (users, groups, OU's and best practices for security)
  • Supports SAN installation, support, LUN configuration, and fabric switch configuration.
  • Performs system updates, upgrades, and maintenance per server schedules.
  • Ability to work with network group for switch port needs and resolve any connectivity issues with servers.
  • Fields tier 3 Helpdesk calls and coordinates problem resolution.
  • Supports other IT project leads and team members in the support, testing, and training of the user base..
  • Project Management skills.

QUALIFICATIONS

  • Windows operating systems
  • Server hardware troubleshooting, repair, and configuration
  • Business Knowledge-The individual should have a working knowledge of all electronic devices. Ability to be resourceful and innovative to quickly and creatively adapt to the changing landscape in Information Technology.
  • Executes and Results-Driven-Sets and conveys clear goals and monitors progress; is accessible and supports other team members; obtains results and adds value to the organization by making timely and sound decisions and influencing others.
  • Attention to Detail-A concern for ensuring accuracy, clarity and quality of work reflecting an underlying drive to increase efficiency and track organizational measures.
  • Collaboration and Teamwork-Creates commitment to common goals; identifies competing interests and finds ways to balance them; values contributions of all team members and other constituencies; values team accomplishments over individual accomplishments; leverages others' strengths and experiences to achieve team goals; co-operates with colleagues and shares resources.
  • Client Relationship Management-Establishes and builds relationships with clients. Applies knowledge to the business and provides personalized, value-added service. Demonstrates willingness to meet the needs of clients by pursuing improved courses of action; delivers products and services that best serve client needs; uses client feedback as a basis for improving service and performs necessary follow-up work without being prompted.
  • Flexible Hours-Flexibility in hours once on-call and support coverage schedules are worked out with the team. Applicant must be willing to work additional or non-standard hours to support delivery of time-critical project deadlines.

QUALIFICATIONS ACQUIRED ON THE JOB

  • SAN Installation, Management, and Configuration-Storage Area Networking is complex and multi-faceted. It involves precise planning, implementation, and testing. Zoning LUNs, connected fiber, loading drivers on the servers, and managing disk space.
  • Failover Clustering-Highly-available file servers using Microsoft clustering; creating new clusters and managing existing clusters.
  • Windows Server 2008, 2012, 2016-clustering, virtualization, and systems management. All new technologies learned by installation and testing.
  • Server Virtualization-Manage and maintain MassDOT virtual environment.

MINIMUM ENTRANCE REQUIREMENTS

Working Knowledge of Windows 2003, 2008, 2012 Server Operating Systems

  • Degree in Computer Science, Information Systems or related field, or equivalent work experience is preferred.
  • Five years' experience in customer service is required. Experience in a technical support role is preferred.
  • Strong knowledge of system testing best practices and methodologies.
  • Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
  • Exceptional oral and written communication
  • Good phone etiquette and the ability to diffuse agitated situations.
  • Expertise in Microsoft Office products.
  • Above average hardware troubleshooting skills
  • Excellent customer service attitude
  • Ability to collaborate with a variety of personalities and skillsets, and improve the quality of IT processes, services and products
  • Excellent organizational abilities and customer service skills.
  • Ability to operate effectively and professionally under pressure
  • Self-motivated with a strong aptitude and desire to learn
  • Strong organizational and interpersonal skills
  • Desktop/laptop/network troubleshooting skills.
  • Servers/network troubleshooting skills.

Successfully perform job duties in accordance with defined procedures and with limited supervision.

 
location: Boston, Massachusetts
job type: Contract
salary: $40 - 55 per hour
work hours: 9 to 5
education: Bachelors
 
responsibilities:

GENERAL DUTIES AND RESPONSIBILITIES

  • Installs and supports MassDOT Server hardware, operating systems, and management applications.
  • Hardware support includes all rack mountable servers, UPS, blade servers, NAS Servers, SAN, and SAN fabric switches.
  • Log issues in our tracking system and coordinate problem resolution with other working groups; and ensure that appropriate communication, hand-off, and follow-through occur.
  • Primarily responsible for providing efficient and effective problem identification and resolution for MassDOT end users, including answering questions, providing advice, troubleshooting, and assisting customers in solving technology related problems.
  • Technical lead staff person for SCOM monitoring software.
  • Has drive and passion for excellent customer service and continuous quality improvements.
  • Adheres to all MassDOT security standards and directives.

DETAIL DUTIES AND RESPONSIBILITIES

  • Looking for high level skillsets as a senior systems administrator familiar with: VMWARE, Windows servers, clustering, PCI compliance. AD Management and best practices.
  • Administration of SCOM monitoring environment.
  • Administration of SCCM patching environment.
  • Administers all security certificate infrastructure in server environment.
  • Administration of AD environment (users, groups, OU's and best practices for security)
  • Supports SAN installation, support, LUN configuration, and fabric switch configuration.
  • Performs system updates, upgrades, and maintenance per server schedules.
  • Ability to work with network group for switch port needs and resolve any connectivity issues with servers.
  • Fields tier 3 Helpdesk calls and coordinates problem resolution.
  • Supports other IT project leads and team members in the support, testing, and training of the user base..
  • Project Management skills.

QUALIFICATIONS

  • Windows operating systems
  • Server hardware troubleshooting, repair, and configuration
  • Business Knowledge-The individual should have a working knowledge of all electronic devices. Ability to be resourceful and innovative to quickly and creatively adapt to the changing landscape in Information Technology.
  • Executes and Results-Driven-Sets and conveys clear goals and monitors progress; is accessible and supports other team members; obtains results and adds value to the organization by making timely and sound decisions and influencing others.
  • Attention to Detail-A concern for ensuring accuracy, clarity and quality of work reflecting an underlying drive to increase efficiency and track organizational measures.
  • Collaboration and Teamwork-Creates commitment to common goals; identifies competing interests and finds ways to balance them; values contributions of all team members and other constituencies; values team accomplishments over individual accomplishments; leverages others' strengths and experiences to achieve team goals; co-operates with colleagues and shares resources.
  • Client Relationship Management-Establishes and builds relationships with clients. Applies knowledge to the business and provides personalized, value-added service. Demonstrates willingness to meet the needs of clients by pursuing improved courses of action; delivers products and services that best serve client needs; uses client feedback as a basis for improving service and performs necessary follow-up work without being prompted.
  • Flexible Hours-Flexibility in hours once on-call and support coverage schedules are worked out with the team. Applicant must be willing to work additional or non-standard hours to support delivery of time-critical project deadlines.

QUALIFICATIONS ACQUIRED ON THE JOB

  • SAN Installation, Management, and Configuration-Storage Area Networking is complex and multi-faceted. It involves precise planning, implementation, and testing. Zoning LUNs, connected fiber, loading drivers on the servers, and managing disk space.
  • Failover Clustering-Highly-available file servers using Microsoft clustering; creating new clusters and managing existing clusters.
  • Windows Server 2008, 2012, 2016-clustering, virtualization, and systems management. All new technologies learned by installation and testing.
  • Server Virtualization-Manage and maintain MassDOT virtual environment.

MINIMUM ENTRANCE REQUIREMENTS

Working Knowledge of Windows 2003, 2008, 2012 Server Operating Systems

  • Degree in Computer Science, Information Systems or related field, or equivalent work experience is preferred.
  • Five years' experience in customer service is required. Experience in a technical support role is preferred.
  • Strong knowledge of system testing best practices and methodologies.
  • Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
  • Exceptional oral and written communication
  • Good phone etiquette and the ability to diffuse agitated situations.
  • Expertise in Microsoft Office products.
  • Above average hardware troubleshooting skills
  • Excellent customer service attitude
  • Ability to collaborate with a variety of personalities and skillsets, and improve the quality of IT processes, services and products
  • Excellent organizational abilities and customer service skills.
  • Ability to operate effectively and professionally under pressure
  • Self-motivated with a strong aptitude and desire to learn
  • Strong organizational and interpersonal skills
  • Desktop/laptop/network troubleshooting skills.
  • Servers/network troubleshooting skills.

Successfully perform job duties in accordance with defined procedures and with limited supervision.

 
qualifications:

GENERAL DUTIES AND RESPONSIBILITIES

  • Installs and supports MassDOT Server hardware, operating systems, and management applications.
  • Hardware support includes all rack mountable servers, UPS, blade servers, NAS Servers, SAN, and SAN fabric switches.
  • Log issues in our tracking system and coordinate problem resolution with other working groups; and ensure that appropriate communication, hand-off, and follow-through occur.
  • Primarily responsible for providing efficient and effective problem identification and resolution for MassDOT end users, including answering questions, providing advice, troubleshooting, and assisting customers in solving technology related problems.
  • Technical lead staff person for SCOM monitoring software.
  • Has drive and passion for excellent customer service and continuous quality improvements.
  • Adheres to all MassDOT security standards and directives.

DETAIL DUTIES AND RESPONSIBILITIES

  • Looking for high level skillsets as a senior systems administrator familiar with: VMWARE, Windows servers, clustering, PCI compliance. AD Management and best practices.
  • Administration of SCOM monitoring environment.
  • Administration of SCCM patching environment.
  • Administers all security certificate infrastructure in server environment.
  • Administration of AD environment (users, groups, OU's and best practices for security)
  • Supports SAN installation, support, LUN configuration, and fabric switch configuration.
  • Performs system updates, upgrades, and maintenance per server schedules.
  • Ability to work with network group for switch port needs and resolve any connectivity issues with servers.
  • Fields tier 3 Helpdesk calls and coordinates problem resolution.
  • Supports other IT project leads and team members in the support, testing, and training of the user base..
  • Project Management skills.

QUALIFICATIONS

  • Windows operating systems
  • Server hardware troubleshooting, repair, and configuration
  • Business Knowledge-The individual should have a working knowledge of all electronic devices. Ability to be resourceful and innovative to quickly and creatively adapt to the changing landscape in Information Technology.
  • Executes and Results-Driven-Sets and conveys clear goals and monitors progress; is accessible and supports other team members; obtains results and adds value to the organization by making timely and sound decisions and influencing others.
  • Attention to Detail-A concern for ensuring accuracy, clarity and quality of work reflecting an underlying drive to increase efficiency and track organizational measures.
  • Collaboration and Teamwork-Creates commitment to common goals; identifies competing interests and finds ways to balance them; values contributions of all team members and other constituencies; values team accomplishments over individual accomplishments; leverages others' strengths and experiences to achieve team goals; co-operates with colleagues and shares resources.
  • Client Relationship Management-Establishes and builds relationships with clients. Applies knowledge to the business and provides personalized, value-added service. Demonstrates willingness to meet the needs of clients by pursuing improved courses of action; delivers products and services that best serve client needs; uses client feedback as a basis for improving service and performs necessary follow-up work without being prompted.
  • Flexible Hours-Flexibility in hours once on-call and support coverage schedules are worked out with the team. Applicant must be willing to work additional or non-standard hours to support delivery of time-critical project deadlines.

QUALIFICATIONS ACQUIRED ON THE JOB

  • SAN Installation, Management, and Configuration-Storage Area Networking is complex and multi-faceted. It involves precise planning, implementation, and testing. Zoning LUNs, connected fiber, loading drivers on the servers, and managing disk space.
  • Failover Clustering-Highly-available file servers using Microsoft clustering; creating new clusters and managing existing clusters.
  • Windows Server 2008, 2012, 2016-clustering, virtualization, and systems management. All new technologies learned by installation and testing.
  • Server Virtualization-Manage and maintain MassDOT virtual environment.

MINIMUM ENTRANCE REQUIREMENTS

Working Knowledge of Windows 2003, 2008, 2012 Server Operating Systems

  • Degree in Computer Science, Information Systems or related field, or equivalent work experience is preferred.
  • Five years' experience in customer service is required. Experience in a technical support role is preferred.
  • Strong knowledge of system testing best practices and methodologies.
  • Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
  • Exceptional oral and written communication
  • Good phone etiquette and the ability to diffuse agitated situations.
  • Expertise in Microsoft Office products.
  • Above average hardware troubleshooting skills
  • Excellent customer service attitude
  • Ability to collaborate with a variety of personalities and skillsets, and improve the quality of IT processes, services and products
  • Excellent organizational abilities and customer service skills.
  • Ability to operate effectively and professionally under pressure
  • Self-motivated with a strong aptitude and desire to learn
  • Strong organizational and interpersonal skills
  • Desktop/laptop/network troubleshooting skills.
  • Servers/network troubleshooting skills.

Successfully perform job duties in accordance with defined procedures and with limited supervision.

 
skills: GENERAL DUTIES AND RESPONSIBILITIES

  • Installs and supports MassDOT Server hardware, operating systems, and management applications.
  • Hardware support includes all rack mountable servers, UPS, blade servers, NAS Servers, SAN, and SAN fabric switches.
  • Log issues in our tracking system and coordinate problem resolution with other working groups; and ensure that appropriate communication, hand-off, and follow-through occur.
  • Primarily responsible for providing efficient and effective problem identification and resolution for MassDOT end users, including answering questions, providing advice, troubleshooting, and assisting customers in solving technology related problems.
  • Technical lead staff person for SCOM monitoring software.
  • Has drive and passion for excellent customer service and continuous quality improvements.
  • Adheres to all MassDOT security standards and directives.

DETAIL DUTIES AND RESPONSIBILITIES

  • Looking for high level skillsets as a senior systems administrator familiar with: VMWARE, Windows servers, clustering, PCI compliance. AD Management and best practices.
  • Administration of SCOM monitoring environment.
  • Administration of SCCM patching environment.
  • Administers all security certificate infrastructure in server environment.
  • Administration of AD environment (users, groups, OU's and best practices for security)
  • Supports SAN installation, support, LUN configuration, and fabric switch configuration.
  • Performs system updates, upgrades, and maintenance per server schedules.
  • Ability to work with network group for switch port needs and resolve any connectivity issues with servers.
  • Fields tier 3 Helpdesk calls and coordinates problem resolution.
  • Supports other IT project leads and team members in the support, testing, and training of the user base..
  • Project Management skills.

QUALIFICATIONS

  • Windows operating systems
  • Server hardware troubleshooting, repair, and configuration
  • Business Knowledge-The individual should have a working knowledge of all electronic devices. Ability to be resourceful and innovative to quickly and creatively adapt to the changing landscape in Information Technology.
  • Executes and Results-Driven-Sets and conveys clear goals and monitors progress; is accessible and supports other team members; obtains results and adds value to the organization by making timely and sound decisions and influencing others.
  • Attention to Detail-A concern for ensuring accuracy, clarity and quality of work reflecting an underlying drive to increase efficiency and track organizational measures.
  • Collaboration and Teamwork-Creates commitment to common goals; identifies competing interests and finds ways to balance them; values contributions of all team members and other constituencies; values team accomplishments over individual accomplishments; leverages others' strengths and experiences to achieve team goals; co-operates with colleagues and shares resources.
  • Client Relationship Management-Establishes and builds relationships with clients. Applies knowledge to the business and provides personalized, value-added service. Demonstrates willingness to meet the needs of clients by pursuing improved courses of action; delivers products and services that best serve client needs; uses client feedback as a basis for improving service and performs necessary follow-up work without being prompted.
  • Flexible Hours-Flexibility in hours once on-call and support coverage schedules are worked out with the team. Applicant must be willing to work additional or non-standard hours to support delivery of time-critical project deadlines.

QUALIFICATIONS ACQUIRED ON THE JOB

  • SAN Installation, Management, and Configuration-Storage Area Networking is complex and multi-faceted. It involves precise planning, implementation, and testing. Zoning LUNs, connected fiber, loading drivers on the servers, and managing disk space.
  • Failover Clustering-Highly-available file servers using Microsoft clustering; creating new clusters and managing existing clusters.
  • Windows Server 2008, 2012, 2016-clustering, virtualization, and systems management. All new technologies learned by installation and testing.
  • Server Virtualization-Manage and maintain MassDOT virtual environment.

MINIMUM ENTRANCE REQUIREMENTS

Working Knowledge of Windows 2003, 2008, 2012 Server Operating Systems

  • Degree in Computer Science, Information Systems or related field, or equivalent work experience is preferred.
  • Five years' experience in customer service is required. Experience in a technical support role is preferred.
  • Strong knowledge of system testing best practices and methodologies.
  • Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.
  • Exceptional oral and written communication
  • Good phone etiquette and the ability to diffuse agitated situations.
  • Expertise in Microsoft Office products.
  • Above average hardware troubleshooting skills
  • Excellent customer service attitude
  • Ability to collaborate with a variety of personalities and skillsets, and improve the quality of IT processes, services and products
  • Excellent organizational abilities and customer service skills.
  • Ability to operate effectively and professionally under pressure
  • Self-motivated with a strong aptitude and desire to learn
  • Strong organizational and interpersonal skills
  • Desktop/laptop/network troubleshooting skills.
  • Servers/network troubleshooting skills.

Successfully perform job duties in accordance with defined procedures and with limited supervision.


Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Categories

Featured Jobs

Career News

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

Network Engineer

Randstad Technologies
Boston, MA 02116

Share this job

Network Engineer

Randstad Technologies
Boston, MA
US

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast