25 days old
2018-03-302018-04-29

Network Engineer 5 Team Lead

Tempe, AZ
  • Job Code
    5397942-1
Job Description

At Wells Fargo, we have one goal: to satisfy our customers financial needs and help them achieve their dreams. Were looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where youll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Enterprise Finance & Information Technology offers technology and services that exceed Wells Fargo customers expectations and directly enable them to succeed financially. We interact with customers more than 12 billion times a year through in-store, online, ATM, and telephone transactions. We impact customers directly, through systems availability and security, as well as indirectly, through our business partners who offer and deliver a myriad of products and services that meet customers financial needs. We provide a competitive advantage for the company through excellence in fundamentals, integrated partnerships, and our talented and engaged team members.

This is a Network Engineer 5 Team Lead position under Technology Services in Integrated Operations. This Team Lead position will be primarily responsible for assisting the Shift Manager in the day-to-day operations of a geographically dispersed team of engineers within the Network Management Center (NMC). Duties will include but not limited to workload distribution, incident management reporting as well as process and procedure identification needs and implementation. The Team Lead will run the team in the Shift Managers absence. The Team Lead will also act in a technical capacity based on their technical level of expertise, providing mentoring, advice and assistance in trouble isolation. The position will additionally be responsible for providing status to management and/or other groups as needed and will represent the NMC to outside groups in the absence of an NMC Shift Manager or as requested. There are no travel requirements for this position and this is not a telecommute position. The non-standard work schedule for this position is as follows and it is subject to change based on business needs.

Shift coverage hours will be as follows:
Wednesday 7:00 AM EST - 3:00 PM EST
Thursday 7:00 AM EST - 7:00 PM EST
Friday 7:00 AM EST - 7:00 PM EST
Saturday 7:00 AM EST - 3:00 PM EST



Required Qualifications

  • 7+ years of experience in network operations, network engineering, or a combination of both
  • 7 + years of Networking experience
  • 3+ years of operations experience



Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • Cisco Certifications (CCNA/CCNP)
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to interact with integrity and a high level of professionalism with all levels of team members and management
  • Ability to manage initiatives including: detailed planning, process management, and documentation
  • IT Infrastructure Library Certification (ITIL)



Job Expectations

  • Ability to work weekends and holidays as needed or scheduled



Disclaimer


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.



Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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Network Engineer 5 Team Lead

Wells Fargo
Tempe, AZ

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Tempe, AZ
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