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MODE Production Support Engineer (Apps Systems Engineer 4)

Wells Fargo

Flagstaff, AZ 86004
Job Code:
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Job Details

Job Description

This position is responsible MODE Production Support activities and many other Platform maintenance activities (Ab Initio ETL Platform & Oracle DAN Database). This position is required to have in-depth ETL development experience to debug code and make recommendation on the best solution to resolve complex problems. Successful candidate should have the ability to recommend and implement tools & technology that enable automation over manual work around. Candidate should have strong experience in Enterprise monitoring tools set, and has ability to make recommendation scalable and repeatable processes and implement tools & technology to proactive monitoring the overall Platform health.

Exposure to large relational databases (Oracle, SQL Server, or Teradata)

Understand platform application functionality, system flow, and technology infrastructure

Leading the day-to-day technical activities related to maintaining a reliable and effective server environment

Provide technical expertise in identifying issues that impact the environment and service delivery

Systematic, technically curious, self-motivated and able to work as an individual contributor without direct supervision

Translate business needs into technical solutions

Leadership skills with the ability to solve problems within area of control quickly and decisively and the understanding of when to escalate issues outside area of control

Organize issues and prioritize in a fast paced environment with hard deadlines

Drive multiple complex production issues simultaneously using a wide range of skills

Interact effectively with a variety of internal and external partners including Distributed Systems, Network, Storage, Architecture, etc.

Strong relationship management skills with the ability build and maintain relationships with different teams across multiple organizations, locations, and time zones

Partner with others on issue identification and resolution, problem solving, and planning

Working with an onshore/off-shore model

Articulate complex technical ideas and issues concisely in easy to understand business terms.

Required Qualifications

  • 5+ years of application development and implementation experience
  • 3+ years of application production support experience
  • 3+ years of experience with databases such as Oracle, DB2, SQL server, or Teradata
  • 2+ years of advanced scripting experience using Unix Shell Scripting, Perl, Python, Java, or PL-SQL

Desired Qualifications

  • Excellent verbal, written, and interpersonal communication skills
  • Knowledge and understanding of Autosys
  • ANT or Maven experience
  • MQ Series Messaging experience
  • Network Data Mover (NDM) experience
  • 3+ years of ETL (Extract, Transform, Load) Programming experience

Other Desired Qualifications
  • ETL (Extract, Transform, Load) Programming experience with Ab Initio products
  • 5+ years of technical troubleshooting experience
  • Strong collaboration skills and experience in building strong relationship & partnership
  • Strong Korn/Bourne/Python scripting skill-set
  • Knowledge and understanding of Configuration Management (preferably SVN)
  • Knowledge and understanding of Code build/deployment capabilities
  • Infrastructure Patching and Code deployment management experience
  • Knowledge and understanding of how ETL tools are implemented on various platforms
  • Knowledge and understanding of capacity planning, workflow management, Automation, performance tuning,
  • Knowledge and understanding of Database and Storage replication concepts
  • Develop strategies for data acquisitions, archive recovery
  • Experience with onshore/offshore model
  • Possess strong conceptual, communication and technical skills, Eager to learn new tools and technologies with a team first attitude.
  • Documentation skills to deliver artifacts with clarity understood by business partners and detail essential to technology partners
  • Project discipline to plan design and development activity
  • Experience in adopting Enterprise policies and standards across variety of Platforms (EACO, PAC2000, Hiplink, etc)


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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