12 days old

Learning Management & Technologies

Tampa, FL
  • Job Code
    581091
  • Payrate
    $16 To $18

The Learning Management & Technologies (LM&T) Specialist is responsible for supporting our learning systems, tools?, and processes. This may include designing and building conference registration sites via Cvent, advising other Learning & Development (L&D) functional teams on how to utilize and leverage our systems and tools, researching and responding to issue escalations and ticket resolution, and supporting miscellaneous projects that contribute to the success of LM&T.


Responsibilities May Include



  • Learning Management
  • Managing catalog and activity creation, enrollment and attendance processes for complex and time-sensitive Learning & Development courses
  • Auditing requests processed by PwC's service provider
  • Building L&D courses and corresponding activities in our LMS and affiliated systems
  • Providing suggestions for LMS based registration solutions and outstanding enrollment issues and/or confirming the validity of credits awarded for external content
  • Support & Escalation
  • Developing and implementing the necessary processes and quality controls for specific components of new systems and the ongoing management of existing systems
  • Monitoring and providing support for production operational incidents and request escalation
  • Participating or contributing to the functional testing of new eLearning/learning technology initiatives
  • Developing and maintaining day-to-day relationships with key project members and US IT contacts related to learning systems implementation and operations


Knowledge Preferred


Experience administering, supporting and maintaining a Learning Management System (LMS), eLearning development tools, and relevant learning technologies


Skills Preferred



  • Strong analytical and project management skills, required
  • Strong interpersonal skills, including the ability to maintain collaborative relationships
  • Proactively solve and raise-up issues and problems on a real-time basis
  • Work with a high degree of independence, seeking support appropriately
  • Collaborate well with others


Core Skill Set / Background Requirements



  • Client service mindset
  • Ability to manage multiple priorities
  • Strong presence and communication skills
  • Self sufficient with strong initiative and willingness to learn
  • Strong knowledge of Microsoft applications, Google platforms, and cloud based tools
  • Preferred some level of experience in a professional services firm or equivalent
  • Preferred some experience relevant to specific role
  • Bachelor degree or equiv experience preferred


Other Details


Tampa preferred, but will consider candidates in any major hub -- Tampa, Florham Park, NY, DC, Chicago


Resource may telecommute/work remotely from home


Working virtually, preferred in the Tampa Bay area

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Learning Management & Technologies

Randstad Technologies
Tampa, FL

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Randstad Technologies
Tampa, FL
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