26 days old

Junior Field Services Specialist

Multiple Cities, Multiple
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

*** IBM praises gender diversity. We encourage candidates to apply without any consideration for the suitability of their gender for the position offered. ***

We are looking for female/male candidates to start their career with IBM. Have you completed your ROC, focused on technical areas? or do you have 1-2 years of experience in the field, this can be your next step?

We are offering a role where you can grow in time and expand your experiences in the field team. You will learn to work in an experienced team, to work with clients and build your experiences as a hardware specialist.

In this role you are responsible for hardware repair activities at customer locations. You will be scheduled by our planning team and will visit IBM customers on a daily base. You will need to execute repair plans to fix incidents on non-IBM equipment: mostly PCs, Laptops and tablets.

You are the primary technical interface to IBMs customers for your product group and are accountable to ensure a high level of client satisfaction with IBMs service delivery, technical support and operational services.

Before you start, you will receive intensive education to become a certified specialist. This certification is about how to service these products, which tools to use and the required processes to follow to complete your repair activities and satisfy our clients. You will work closely with colleagues to get you familiar with your day-to-day activities.

When you are ready, we will train you to grow your skills to Multi-Vendor hardware (Cisco, Netapp, Juniper and further on) and have you certified to become a Multi-vendor specialist.



We are looking for presence in the southern part of the Netherlands, preferably in or close by to Den-Bosch/Eindhoven/Roermond.

What we offer:
IBM will offer you a competitive salary which includes an additional semi-annual month payment, 20 legal holidays and a minimum of 5 additional days (based on age). We will offer travel allowances (no lease car) and mileage allowance of 0,19 per km. IBM offers several collective arrangements which you can use (e.g. healthcare). You will also get the opportunity to grow your skills and expertise by training and working with highly skilled colleagues and will have the ability to grow to an experienced field engineer.

Required Technical and Professional Expertise
  • Client / Service oriented
  • Good communication skills: ability to represent IBM with our clients
  • Creative / Solution Oriented
  • Team player
  • Basic PC knowledge
  • Basic technical skills
  • Dutch: Fluent
  • English good
  • Drivers license

Preferred Technical and Professional Expertise
  • Technical Education

About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-12-27 Expires: 2020-01-26

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Junior Field Services Specialist

Multiple Cities, Multiple

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