17 days old
2018-01-032018-01-31

Jr Desktop Support

Southfield, MI 48034
  • Job Code
    588036
  • Payrate
    $40,000 To $50,000

The Desktop Support Engineer will function as part of the Infrastructure team. The role of the members of the Infrastructure team is to proactively maintain the server and desktop infrastructure across multiple locations to ensure high availability of mission critical applications.


This position will be responsible for providing daily maintenance and support in a computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions as part of the Infrastructure team. You will be responsible for the daily internal support of the Company's PCs, printers, phones, network and related equipment.


Tasks include end user support, software license tracking, and performing PC maintenance, upgrades, configurations and deployments.


Job Responsibilities:


- Support hardware and software for internal end users


- Setup new workstations including desktop configuration, permissions, groups, email accounts


- Troubleshoot VoIP phone systems, printers and peripherals


- Work with corporate ticketing system for issue resolution


- Troubleshoot hardware and software connectivity for team members located both on site and remotely


- Virtual desktop troubleshooting for remote sales team and workers


- Provide phone and desktop support to all office \home locations


- Perform laptops, printer and hardware setup and configurations Job Requirements Well spoken, professional, and courteous individual.


- Basic understanding of infrastructure technology including networking, desktop operating systems, network printers, and VoIP phones.


Required skills and experience:


- Microsoft Windows 7/10


- Windows Server 2008 and above


- Office 365 Suite


- Network printers


- VoIP Phones


- Basic networking (WAP, switches, etc.)


Desired Skills and Experience (not required):


- VMware knowledge and Experience


- Microsoft Windows Server Administration


- Linux OS and CLI


- Active Directory Experience


- IIS, WebSphere, JBoss, MSSQL, DB2


- SharePoint Administration


- Experience with Cloud environments - Azure / AWS

Categories

  • Information Technology

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Jr Desktop Support

Randstad Technologies
Southfield, MI 48034

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Randstad Technologies
Southfield, MI
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