14 days old

Jira SME/Report Analyst (8464606)

Alpharetta, GA 30005
  • Job Code
  • Payrate
    $40 To $47
job summary:

The Jira SME/Report Analyst will be responsible for the following functions:

- Create and copy projects

- Design and implement custom workflows, fields, permission schemes, post functions, etc.

- Build filters, custom dashboards, and reports to provide end-users and business leadership with meaningful operational/performance metrics and status reports

- Create and maintain detailed technical and user-facing documentation for internal reports and dashboards

- Provide recommendations to end users and leaders on best practices and standardization in implementing and leveraging processes within Jira

- Train new staff on Jira/Confluence and navigating our projects and spaces

- Provide user management, training, and support for Jira to development and project teams

location: Alpharetta, Georgia
job type: Contract
salary: $40.00 - 46.50 per hour
work hours: 9 to 5
education: Bachelors

- Act as business unit liaison to enterprise Jira admin group

- Support the data migration from other Jira instances into the main GCS BU Jira instance

- Serve as internal SME on implementation, management, and support of Jira

- Determine ways to optimize and improve Jira setup and process workflows and identify where functionality can or cannot meet user requests.

- Support multiple projects, including set-up and management of users, project roles, and time tracking


- 2+ years of hands-on experience managing Jira & Confluence

- Experience building, managing and enforcing standards

- Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time

skills: - Experience working on an agile development team, Scrum preferred

- Must have experience using JQL statements & data extraction from Jira

- Must have strong Excel reporting abilities; Pivot tables, pivot charts, slicers, building dashboards

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.


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Jira SME/Report Analyst (8464606)

Randstad Technologies
Alpharetta, GA 30005

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