11 days old
2017-11-082017-12-06

IT Support Analyst

San Diego, CA 92121
  • Job Code
    586377

Our client in the UTC area is looking for 7 support agents to start Feb. 13th. 2017.


Shift: Our client is not a 24/7 Call center. It is M-F (no weekends) and the first shift starts at 5:30am and the last shift starts at 8am and ends at 4:30pm.


Requirements:



- Provide Tier I technical support for designated proprietary software products ensuring that service level and customer satisfaction agreements are met. This is primarily done over the phone and via email communications.


- Provide detailed and comprehensive incident documentation in our client's Siebel incident tracking database.


- Proper escalation of incidents to management.


- Troubleshooting Skills.


- Ability to Multitask.


- Follow up Skills.


- Ability to work under pressure.


- Requires at least one year of experience in a similar position.


- E-mail experience


- Experience with mobile devices


Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

Featured Jobs

Career News

Share this job:

IT Support Analyst

Randstad Technologies
San Diego, CA 92121

Share this job

IT Support Analyst

Randstad Technologies
San Diego, CA
US

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast