14 days old

IT Specialist - 2nd/3rd level support

Brno, Jihomoravský kraj 602 00
  • Job Code

We build phenomenal products that our customers rely on so its important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether its our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.

Your Role and Responsibilities

Position description
One of the IBM pillars for successful business is to be informed in advance for possible problems on the customer systems. Netcool helps company identify where they have problem on their infrastructure. That's why the Netcool is used and this allows us to receive the information (alerts) before the customer recognize that the problem occurs. Tivoli Netcool/OMNIbus is a service level management (SLM) system that delivers real-time, centralized monitoring of complex networks and IT domains. Netcool and it is very powerful. As is one of the key Hybrid Service Technology (HST) tool giving us great opportunity to setup up and configure the monitoring parameters and thresholds.

On the other hand this is not only one area where the Netcool team is playing key role. We have very wide portfolio of products in our scope. Any technically oriented candidate should be able to find appropriate technical area for her/his personal interest and grow in it inside the IBM team.


As a member of our team you will be managing, maintaining and updating the Netcool infrastructure. You will work on the automation projects, monitoring improvements, documentation, standardization of the whole technical solution and on troubleshooting technical environment. Another core of your work will be educating involved teams, doing the systems management and communication to IBM'ers and customers as well. Moreover, as expert you will be able to work on the new projects, design and size the new solution and eventually you will perform installation and architecture decision steps of the new infrastructure or cooperate with project management on successful implementation.

As an IBM employee, you will be entitled to the following benefits:

  • 5 weeks of paid vacation
  • Elaborate education program for each employee - training during the work career, courses are lead by professional lectors; e-learning education; flexible education plan for each job position
  • Strong career opportunities
  • Access to Hi-tech; [email protected]
  • Above standard Medical Care
  • Discounts in Sports, Culture, Healthcare, Childcare, Finance, Electronics
  • Global Travel and Life insurance
  • Contribution to the Pension fund
  • IBM stock purchase plan

You will have the opportunity to:

  • Join our [email protected] Program - a structured on-boarding and development program
  • Become part of our diverse and multinational community and collaborate within global and local teams
  • Gain knowledge and develop skills through our world-class trainings
  • Benefit from mentoring and coaching
  • Balance your work with your life and enjoy a flexible working environment

Please, take in consideration, that should your application be successful, our recruiters will contact you.

Required Technical and Professional Expertise
  • At least 5+ years of experiences in IT technology on technical role
  • UNIX/Linux/Windows systems on the intermediate+ level
  • Network technology on basic level
  • Independent and active approach, ability to work under pressure, good communication

Preferred Technical and Professional Expertise
  • Netcool - intermediate
  • Shell scripting or perl scripting or java scripting is advantage
  • Knowledge of SQL standards, working with databases (preferably DB2)
  • Knowledge of the Tivoli product (ITM6, TMF, TEC, ITCAM, TADDM, SRM, ... )
  • Tivoli monitoring approach concept will be highly appreciated

About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-10-30 Expires: 2019-11-29

Featured Jobs

Career News

Before you go...

Our free job seeker tools include alerts for new jobs, saving your favorites, optimized job matching, and more! Just enter your email below.

Share this job:

IT Specialist - 2nd/3rd level support

Brno, Jihomoravský kraj 602 00

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast