12 days old
2018-05-142018-06-11

IT Desktop Support

Christiansburg, VA 24073
  • Job Code
    620681
  • Payrate
    $16 To $19

Job Description:


Looking for a mix between customer service experience and a strong technical resource.


Responsibilities:


- Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment


- Install and upgrade computer equipment and software


- Proficient in hardware system components and peripherals (printers, scanner, wireless handhelds)


- Identify recurring issues, document and escalate to appropriate personnel


- Represent technical bridge between technology groups and business units


- Make recommendations for improvement in processes and procedures


- Follow existing processes and use standard methodologies to carry out assigned tasks


Requirements:


- Associates Degree or higher


- Proficient in installation, navigation, and support of Microsoft Operating systems up to and including Windows 10


- Knowledge mobile device operating systems such as IOS and Android


- Microsoft Office (Word, Excel, Outlook Email and Calendaring, PowerPoint, Access)


- Documentation skills

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IT Desktop Support

Randstad Technologies
Christiansburg, VA 24073

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IT Desktop Support

Randstad Technologies
Christiansburg, VA
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