11 days old
  • Job Code
  • Payrate
    $61 To $64

Job Description:

Provides technical support to users including problem recognition, research, isolation, resolution and follow-up steps.


- Is able to resolve some problems immediately, while more complex problems are assigned to second level support.

- Maintains a troubleshooting tracking log ensuring timely resolution of problems.

- Has detailed knowledge of one skill area or basic knowledge of several skills.

- Frequent use and application of technical standards, principles, theories, and concepts and techniques. Provides solutions to a variety of technical problems of moderate scope and complexity. - Works under general supervision.

- Follows established procedures.

- Work is reviewed for soundness of technical judgment and overall adequacy.

- May take on moderate size projects or several components of a large project.

- Contributes to the completion of milestones associated with specific projects.


Education: AAS Required, BS Desired

Experience: 1-3 Years


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IT Data Analyst

Randstad Technologies
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