29 days old

IT Customer Engineer Intern

Sterling, VA
  • Job Code

Job Details

Job Title
IT Customer Engineer Intern


The Customer Engineer Intern will be working in the mindSHIFT Integration Center located in Sterling, VA (moving to Tyson's Corner, VA in 2019). Individuals in this role will be responsible for configuring and imaging customer and internal mindSHIFT workstations. This a part-time (29 hours or less) position lasting 12 weeks and requires basic network administration and troubleshooting skills, in depth workstation knowledge, and management of both Microsoft Windows and Apple OSX operating systems, attention to detail, business intuition, excellent verbal and written skills, and the ability to professionally present ideas to all levels of the corporate structure.

  • Position could extend more than 12 weeks (potential for permanent employment).



  • Network trouble-shooting including but not limited to TCP/IP, DNS, DHCP, VLANs, switches, and wireless.
  • Understanding of Active Directory.
  • Windows 7, 8 and 10 workstation setup, configuration and troubleshooting.
  • Experience working with Office 365
  • Basic working knowledge of Apple OSX and iOS.
  • Workstation quality assurance check, management, and inventory.



  • Must possess the ability to stay organized and work efficiently.
  • Enthusiasm about working in a fast-paced and ever evolving environment.
  • Service-oriented attitude.
  • A spirit of perpetual learning and independent self-starter.
  • Must possess great time management skills.
  • Prefers knowing a broader range of technologies well, as opposed to being highly specialized in a few.
  • A passion for sharing information in a team environment and with clients.


Ricoh is an EEO/Affirmative Action Employer -- Minorities/Women/Protected Veterans/Disabled.


Req Number



  • Other
Posted: 2018-10-16 Expires: 2018-11-15

Our mission is to imagine change, to create something different, something better — to deliver smarter ways to work. For nearly 80 years we've been transforming the way people work with breakthrough technologies, products and solutions that help businesses grow. And with our drive for innovation, creativity and ingenuity, we'll continue to help you create a blueprint for success.

We inspire our employees to think, create and imagine.

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IT Customer Engineer Intern

Ricoh USA
Sterling, VA

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