14 days old

IT Business Analyst - Production and Supply

Greensboro, NC 27409
  • Job Code

We have a direct FTE role for an IT Business Analyst, Production and Supply for a client of ours in Greensboro, NC. Looking for a seasoned Business Analyst with strengths in defining and delivering requirements and stakeholder management.

Essential Duties & Responsibilities:

Leadership & Stakeholder Management

- Build strong relationships with stakeholders to enable design, delivery and support of IT solutions

- Assemble and lead cross-functional teams in implementing and supporting IT solutions

- Ensure and influence design and implementation of IT solutions in support of business strategies

Business Acumen & Understanding of IT Landscape

- Maintain a strong understanding of overall business strategy and desired outcomes, functional Must Wins, and how these are enabled/delivered via current IT landscape

- Understand business and market drivers that influence operational decision making; agricultural business familiarity

- Maintain an understanding of the IT systems and business processes (Production & Supply focus) and the interdependencies across other functional areas

- Maintain an understanding of the relationships between assigned business process, people and technology and other Syngenta IT systems and processes

Business Analysis & Solution Delivery Skills

- Engage with business stakeholders to understand issues relevant to driving key business outcomes and/or exploiting new opportunities

- Lead IT solution evaluation and/or fit/gap analysis

- Develop business cases with clear KPI's

- Elicit business requirements that define value-adding solutions and ensure business adoption and success

- Exploit knowledge of both business domain and technology in providing input to the design of solutions (people, process, technology) supporting business capabilities

- Engage appropriate resources (architecture, data integration and analytics, infrastructure) to ensure the appropriate technologies and design are developed to meet business requirements

- Translate business requirements into requirement specifications to enable the delivery of technically sustainable solutions (optional)

- Manage the documentation of all IT change (including requirements, process, testing and training) along with the maintenance of their context in relation to the overall enterprise business architecture

- Ensure quality assurance through thorough test script creation, execution, business acceptance and promotion to production environments

- Support business owners in training key users on implemented IT solutions in support of roll-out and adoption by broader organization

Project Management

- Own the End-to-End delivery of IT solutions in association with business change initiatives and/or system enhancements

- Ensure resource availability required for IT solution delivery

- Maintain relationships with vendors, agreeing to and tracking delivery for suggested solutions through approved statement of work

- Manage stakeholders to ensure successful training and adoption of IT solutions/services

Technical Delivery and Solution Support

- Deliver technical changes through software configurations, database development, etc. (as able)

- Diagnoses trends and critical relationships using data, logical analysis and insight to pinpoint underlying issues

- For local IT solutions and services in area of responsibility:

- Manage the E2E scope

- Manages risks, issues and resolutions

- Steer future improvement in cost and quality

- Set-up easy, consistent and clearly communicated delivery processes (Incident management and problem management)

- Ensure strong relationships between key users and IT support teams associated with IT systems to ensure ongoing utility and warranty


- Bachelor's degree or higher in computer or IT related field, technical discipline; MBA will also be considered

- Minimum of 5 years' experience working in an IT environment

- Minimum of 5years' experience working with SAP or other related ERP systems

- Strong understanding of IT operations (project delivery approaches, various technologies, general system architecture) relevant to the design and delivery of IT services

- Excel at analytical thinking and IT change management capabilities

- Knowledge of Lean/ 6 Sigma, Design Thinking, Agile methodology

- Works effectively across matrix organization

- Experience with user experience and/or interface design

- Experience working with offshore delivery teams and 3rd party vendors

- Experience managing projects and change initiatives

- Understanding of IT service framework and delivery, preferably process disciplines like ITIL

- Ability to translate business requirements into technical specifications (optional)


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IT Business Analyst - Production and Supply

Randstad Technologies
Greensboro, NC 27409

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IT Business Analyst - Production and Supply

Randstad Technologies
Greensboro, NC

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