14 days old
2018-05-102018-06-07

IT Business Analyst - Production and Supply

Greensboro, NC 27409
  • Job Code
    620237

We have a direct FTE role for an IT Business Analyst, Production and Supply for a client of ours in Greensboro, NC. Looking for a seasoned Business Analyst with strengths in defining and delivering requirements and stakeholder management.


Essential Duties & Responsibilities:


Leadership & Stakeholder Management


- Build strong relationships with stakeholders to enable design, delivery and support of IT solutions


- Assemble and lead cross-functional teams in implementing and supporting IT solutions


- Ensure and influence design and implementation of IT solutions in support of business strategies


Business Acumen & Understanding of IT Landscape


- Maintain a strong understanding of overall business strategy and desired outcomes, functional Must Wins, and how these are enabled/delivered via current IT landscape


- Understand business and market drivers that influence operational decision making; agricultural business familiarity


- Maintain an understanding of the IT systems and business processes (Production & Supply focus) and the interdependencies across other functional areas


- Maintain an understanding of the relationships between assigned business process, people and technology and other Syngenta IT systems and processes


Business Analysis & Solution Delivery Skills


- Engage with business stakeholders to understand issues relevant to driving key business outcomes and/or exploiting new opportunities


- Lead IT solution evaluation and/or fit/gap analysis


- Develop business cases with clear KPI's


- Elicit business requirements that define value-adding solutions and ensure business adoption and success


- Exploit knowledge of both business domain and technology in providing input to the design of solutions (people, process, technology) supporting business capabilities


- Engage appropriate resources (architecture, data integration and analytics, infrastructure) to ensure the appropriate technologies and design are developed to meet business requirements


- Translate business requirements into requirement specifications to enable the delivery of technically sustainable solutions (optional)


- Manage the documentation of all IT change (including requirements, process, testing and training) along with the maintenance of their context in relation to the overall enterprise business architecture


- Ensure quality assurance through thorough test script creation, execution, business acceptance and promotion to production environments


- Support business owners in training key users on implemented IT solutions in support of roll-out and adoption by broader organization


Project Management


- Own the End-to-End delivery of IT solutions in association with business change initiatives and/or system enhancements


- Ensure resource availability required for IT solution delivery


- Maintain relationships with vendors, agreeing to and tracking delivery for suggested solutions through approved statement of work


- Manage stakeholders to ensure successful training and adoption of IT solutions/services


Technical Delivery and Solution Support


- Deliver technical changes through software configurations, database development, etc. (as able)


- Diagnoses trends and critical relationships using data, logical analysis and insight to pinpoint underlying issues


- For local IT solutions and services in area of responsibility:


- Manage the E2E scope


- Manages risks, issues and resolutions


- Steer future improvement in cost and quality


- Set-up easy, consistent and clearly communicated delivery processes (Incident management and problem management)


- Ensure strong relationships between key users and IT support teams associated with IT systems to ensure ongoing utility and warranty


Qualifications


- Bachelor's degree or higher in computer or IT related field, technical discipline; MBA will also be considered


- Minimum of 5 years' experience working in an IT environment


- Minimum of 5years' experience working with SAP or other related ERP systems


- Strong understanding of IT operations (project delivery approaches, various technologies, general system architecture) relevant to the design and delivery of IT services


- Excel at analytical thinking and IT change management capabilities


- Knowledge of Lean/ 6 Sigma, Design Thinking, Agile methodology


- Works effectively across matrix organization


- Experience with user experience and/or interface design


- Experience working with offshore delivery teams and 3rd party vendors


- Experience managing projects and change initiatives


- Understanding of IT service framework and delivery, preferably process disciplines like ITIL


- Ability to translate business requirements into technical specifications (optional)

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IT Business Analyst - Production and Supply

Randstad Technologies
Greensboro, NC 27409

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IT Business Analyst - Production and Supply

Randstad Technologies
Greensboro, NC
US

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