7 days old

IT Analyst / Junior BA

Berwyn, PA 19312
  • Job Code

Job Description - Business Analyst / Systems Administrator

Essential Duties and Responsibilities

? Provides level 2 support, maintenance and troubleshooting expertise to designated systems

? Becomes subject matter expert, trains, documents on specific systems

? Applies patches, upgrades, updates, hotfixes, security changes, new releases and revisions for

corresponding software and hardware systems

? Performs recurring scheduled audits:

? System Usage

? Market Comparison

? System Security

? System Performance

? Identifies and implements best practices

? Discovers and facilitates integration options and ways to improve cohesion with other systems

? Provides business process analysis and aids in steering the corresponding business unit

? Monitors usage, benchmarks system capabilities and engages in capacity planning

? Drives adoption of promoted systems and helps deprecate legacy solutions

? Manages the pertinent vendor relationships and keeps current and accurate documentation of

points of contact

? Manages business continuity plans for the designated systems, plans for disaster recovery,

engages the business to identify SLA's and cost due to unavailability, outage, or breach

? Ensures system is secure and the data stored within is not compromised. This includes backups,

encryption, password policies and data egress

? Analyzes existing and future business needs and anticipates needs to ensure the current platform


? Acts as a liaison between the business unit, IT department, and vendor

? Translates requirements into design specifications

? Plans, communicates and manages downtime and maintenance

? Performs system testing and quality assurance

? Keeps up to date with system and industry standards and developments and provides feedback to

the enterprise

? Improves the efficiency and effectiveness of existing processes and helps create new ones where


? Identifies and improves business workflows

? Controls the system and maintains accountability


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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IT Analyst / Junior BA

Randstad Technologies
Berwyn, PA 19312

Share this job

IT Analyst / Junior BA

Randstad Technologies
Berwyn, PA

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