6 days old

Instructional Designer

San Bruno, CA 94066
  • Job Code
  • Payrate
    $29 To $44

Overall Responsibilities:

Design and develop engaging, creative, and impactful in-person and online training to improve individual and organizational performance and development

Collaborate with subject matter experts in a variety of fields to help translate their knowledge into an effective learning experience for others

Top 3 Daily Responsibilities:

  • Design, develop and implement training programs that will shorten ramp time, improve performance and quality
  • Build self-check knowledge quizzes and related formative and summative exams
  • Ensure existing training content remains fresh, relevant and top of mind for users

Required Skills:

  • BA/BS degree in Communications, Instructional Design, Technical Writing or 3 years equivalent practical experience
  • 3+ years experience designing and developing training for policy enforcement or customer support operations teams
  • Strong understanding of instructional design approaches and adult learning theory to build programs that are effective and engaging
  • Ability to build strong relationships with cross functional partners, and a track record of delivery and business impact
  • Demonstrated ability to communicate complex concepts concisely and clearly
  • High tolerance for ambiguity and change
  • Experience designing, developing and implementing a training curriculum using various formats including slide decks, job aids, facilitator guides and e-learning modules

Nice to have skills/Not required:

  • Graphic design and illustration experience a huge plus
  • Experience using a Learning Management System (Intellum LMS), and e-learning authoring tools (Evolve Authoring Tool, Adapt, Camtasia)
  • Self starter and self sufficient


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Instructional Designer

Randstad Technologies
San Bruno, CA 94066

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