18 days old

Infrastructure Technology Solutions Leader- (TASM2)

Charlotte, NC
  • Job Code
Job Description

About Enterprise Information Technology (EIT)

At Wells Fargo, technology is at the heart of what enables us to satisfy our more than 70 million global customers financial needs and help them succeed financially. The EIT group provides strategic technology-based products, services, and governance for our enterprise business units. EIT helps customers conduct an average of 95 million transactions each day through in-branch, online, ATM, and telephone transactions, delivering a true One Wells Fargo experience and ensuring their security, regardless of the channel. Altogether, EIT draws on the talents and motivation of thousands of technology team members across the enterprise, managing world-wide technology and making EIT a competitive advantage for Wells Fargo.

About Infrastructure Technology Solutions

As part of EITs Enterprise Infrastructure Technology group, the Infrastructure Technology Solutions team is focused on building complex solutions that maximize use of infrastructure and capabilities to build solutions using software-based methods to transform our business, achieving superior value and scalability. The Enterprise Infrastructure Solutions group is responsible for our complex infrastructure solutions including IAAS, and other API driven-software solutions.

Job Description- Infrastructure Technology Solutions Leader

Reporting to the Head of Infrastructure Technology Services, the Infrastructure Solutions Leader will have a major impact on the architecture and development to transform Wells Fargos current infrastructure capabilities to a more software-driven approach. This leader will provide technical leadership, design guidance, and direction for software-driven infrastructure solutions, leading a large enterprise technology infrastructure team (approximately 200 FTE plus 20-30 contractors) with global enterprise scope and a budget of approximately $50 million.

This leader will interface with EIT senior leaders and senior executives of the supported businesses, ensuring alignment to Wells Fargos enterprise strategy standards across the broader technology community. Additionally, this leader will be the driver and advisor on software-based services and solutions capabilities including IAAS, SDDC, ITSM, Infrastructure API strategy, and other infra-related automation and orchestration activities.

As part of a passionate, highly motivated, collaborative team, the Infrastructure Solutions leader and team will solve massive-scale, logistical challenges and build a next-generation set of infrastructure-based services and solutions. Our architectural direction is an API based set of technologies that automate and orchestrate the activities that represent the services and solutions provided in the infrastructure service catalog. Responsibilities include:

  • Lead the continued development of our infrastructure service catalog and associated orchestration and automation, using APIs and software approaches
  • Work with engineers to design solutions to todays IAAS and general infrastructure solutions in the Enterprise and Service Provider space
  • Work collaboratively across multi-disciplinary teams throughout the company as a subject matter expert in software-based approaches to automate infrastructure activities related to the provisioning of various infrastructure services and solutions
  • Drive the refactoring or elimination of pre-existing software or design new software and processes to help increase the efficiency of the infrastructure
  • Build and utilize a process engineering-focused organization to help the infrastructure-at-large gain efficiencies
  • Oversee the infrastructure provisioning processes and teams
  • Contribute to and support effort to build intellectual property via patents

Other US hub locations may be considered

Required Qualifications

  • 12+ years of technology infrastructure experience
  • 7+ years of management experience in technology

Desired Qualifications

  • Experience managing multiple or large technology infrastructure components

Other Desired Qualifications
  • Experience implementing complex enterprise-scope infrastructure solutions, including IAAS
  • Experience working in a large-scale, global enterprise environment
  • Ability to drive transformation (technical, business, cultural) to implement next-generation infrastructure-based services and solutions
  • Experience with SDLC and automated processes in order to provision hosting solutions/services
  • Experience with ITSM processes for both service management and solutions provisioning
  • Vendor management experience with large global vendors
  • Knowledge and understanding of IT governance risk and compliance processes such as; policies, control standards, risk management concepts, or information security
  • Experience analyzing metrics and articulating data trends
  • Ability to manage a budget in excess of $50 million
  • Ability to influence across all organizational levels, particularly senior management
  • Experience managing large project portfolios (10 to 20 major projects)
  • Strong financial acumen


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.



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Infrastructure Technology Solutions Leader- (TASM2)

Wells Fargo
Charlotte, NC

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Wells Fargo
Charlotte, NC

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