24 days old
2018-06-272018-08-26

Identity and Access Management Business Analyst

Pearson
Boston, Massachusetts
  • Job Type
    Employee
  • Job Status
    Full Time

At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

The Role

We are looking for a Technical Analyst to join our Identity Access Management (IAM) team. Acting as a key facilitator, working closely with internal and external stakeholders, program leads, architects, and developers the Technical Analyst will ensure business requirements are translated into technical documentation and other relevant artefacts for development teams to deliver against.

As an integral member of the IAM team, the Technical Analyst is responsible for evaluating both business and technology requirements to facilitate integration delivery between Pearson’s products and applications with Core IAM services.

This role will require excellent written and verbal communication skills as well as a desire to research and build knowledge about the products, services and technologies. In this capacity, the Technical Analyst is also a leader for change and process improvement.

Responsibilities

  • Author and review of technical documentation, including maintenance of Confluence and corporate social media sites

  • Organize and facilitate requirements gathering sessions with technical teams and stakeholders

  • Capture business requirements and define functional specifications; perform requirements fit and gap analysis

  • Translate requirements and design into deliverable work packages.

  • Communicate using a variety of methods such as text, diagrams, prototypes, story mapping, user stories and use cases.

  • Perform or assist with acceptance testing, training, operational readiness activities, and support to ensure a complete application service is successfully delivered to the business.

Requirements

Qualifications

Skills and Desired Experience

  • 3 years or more years of progressive experience with IAM; Forgerock knowledge is a big plus

  • Excellent verbal and written communication skills

  • Knowledge and proficiency in business process optimization

  • Knowledge and proficiency in software test planning and execution

  • Knowledge and proficiency in troubleshooting application problems or issues (from a functional perspective)

  • Bachelor degree in Computer Science, or equivalent technical discipline.

  • IT professional with a minimum of 3 years technical analysis experience.

  • Experience with software requirements elicitation, analysis and documentation, and requirements confirmation.

  • Proven ability to learn new business domains and technical applications.

  • Strong technical, conceptualization, analytic, and communication skills including the ability to facilitate interactive sessions with business/functional personnel.

  • Ability to work effectively in teams, including instances where teams span multiple business units, locations or countries.

  • Motivated, self-directed and able to prioritize.

  • Experience working in an agile environment with tools such as Jira and Confluence.

  • Ability to build strong relationships with project teams and other stakeholders.

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Identity and Access Management Business Analyst

Pearson
Boston, Massachusetts

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Boston, Massachusetts

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