28 days old

IBM Support Portal - Risk Management Lead

Austin, TX 78701
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
IBMs Client Support Portal (Cognitive Support Platform) is a solution that provides a radically improved client experience, unifying support under one platform for ticketing, knowledge management and Watson/Cognitive capabilities.

Our Risk Management Focal will be working as Technical Owner of the application responsible to protect the security and integrity of the system and maintaining compliance and audit readiness as defined by IBM Standards.

As Risk Management Focal, s/he will be responsible for the following:

- Review IBM standard requirements and implement a plan across application teams to assure compliance and audit readiness.
- Keep up with changing global legal requirements such as GDPR, LGPD, etc
- Work as focal point for all IT and Business Process Audits (Internal and External) and coordinate across the team.
- Address Audit findings
- Focal point for any application communication/coordination across IBM

No remote opportunities exist

Must have the ability to work in the US without current/future need for IBM sponsorship

Location: Austin TX


Required Technical and Professional Expertise
  • Minimum 3 years experience in Risk and Security Management required
  • Project Management skills
  • Experience in Audit Process
  • Learn quickly and adapt to a fast-changing environment
  • Work independently and within a team setting
  • Strong time management skills and ability to prioritize work

Preferred Technical and Professional Expertise
  • 5+ years experience in Risk Management
  • Deep knowledge of end-to-end IBM Support IT landscape

About Business Unit
The IBM Finance organization is responsible for driving enterprise performance and transformation. We are the financial stewards of IBM, delivering IBMs financial strategy, developing new business models, and mitigating enterprise risk.Do you have a passion for creating business value? Join our team in accounting, financial planning, pricing, business controls, tax, treasury, business development (acquisitions & divestitures), and global financing.

Your Life @ IBM
What matters to you when youre looking for your next career challenge? Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible. Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-09-18 Expires: 2019-10-18

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IBM Support Portal - Risk Management Lead

Austin, TX 78701

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