26 days old

HR Service Administrator (Fluent Spanish)

Budapest, Budapest 1061
  • Job Code
    261079BR

Introduction
The HR Service Administrator is an integral part of IBM and HR. Your goal is to create an outstanding employee experience for IBMers by delivering HR-related services and supporting our employees as they support our customers and clients. Help IBMers to build their career by providing them with a personalized experience. In this role, you can be part of a team that works with all areas of our global organization and is empowered to achieve goals that align with IBM strategy.


Your Role and Responsibilities
Employee Data Management (EDM) and Employee Admin consist of different cross-process transactions including: Employee Data Management, Organization Data Management, Generic Life Event Management, Absence Admin, Exit Admin and Hard/Soft copy Document Management (including Imaging/Fax to Image). It also includes standard and ad hoc bulk reporting.

EDM and Employee Admin is one of the more complex and diverse series of processes, which also involves self-service, document validation, document scanning/imaging and retention of hard copy documentation (with the client or third party provider). It also is the driver for downstream processes like payroll and therefore has a pivotal role with significant direct performance impact.

The HR Service Administrator within EDM department has the responsibility for various processes (including employee record changes, master data maintenance, employee correspondence and reporting) within a country or across several countries.

Key responsibilities:
  • Act as a contact point for Managers and employees for all HR transaction related queries
  • Take ownership of the resolution of clients issues giving guidance
  • Communicate effectively to our customers on HR Transactions policies and processes, providing education where necessary
  • Support the HR Specialist Teams with the administration of policies
  • Update the HR database with certain employee details/detail changes
  • Enter HR related changes into the HR database and perform relevant data checks verifying that information is complete and correct
  • Create/Maintain/Delimit Organization Units /positions / Jobs in the HR database
  • Onboarding
  • Identify trends and areas of improvement and pass recommendations to Specialist Teams or Process Owners
  • Perform and document regular compliance testing and quality assurance tests in accordance to the Business Controls guidelines relating to the EDM processes
  • Carries out any additional project work or duties





Required Technical and Professional Expertise
  • English: Fluent
  • Spanish: Fluent
  • Develop a strong knowledge of department, Business Unit and overall business strategy
  • Focus on individual/team/department and operational objectives and developing professional effectiveness
  • Share information with colleagues
  • Identify trends & pass on recommendations for improvement.
  • Use acquired knowledge for relationship building and training
  • Collaborate with others to carry out assigned duties
  • Excellent communication skills
  • Able to present clear conclusions and recommendations
  • Recognize job-related problems
  • Challenge the validity of given procedures and processes to enhance and improve
  • Contribute to the analysis of employee feedback with a view to compiling action plans to improve own and team competencies
  • Accountable for own and wider team results
  • Ensures the Country operating procedures are adhered to by both parties.
  • Able to identify out-of scope requests and alert team leader/manager in case they are raised




Preferred Technical and Professional Expertise
  • Demonstrable EDM experience
  • Experience of SAP HR



About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.


Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world. What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-10-27 Expires: 2019-11-26

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HR Service Administrator (Fluent Spanish)

IBM
Budapest, Budapest 1061

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