17 days old

HR Delivery Process Owner (UPA, Quezon City, PH)

Quezon City, National Capital Region 1107
  • Job Code
    275956BR

Introduction
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.


Your Role and Responsibilities
The HR Delivery Process Owner is responsible for working with Hiring Managers and providing customer satisfaction with IBMs RPO services. The HR Delivery Process Owner will work closely with the client, IBMs operation management, and staff. The person in this role will define, develop, plan and implement recruiting strategies to provide a qualified candidate pool. This role requires project management and recruiting experience to meet customer satisfaction goals.

Responsibilities:
  • Works with client Hiring Managers and business unit leaders to define and document hiring forecasts
  • Upon approval of a new requisition, partner with recruiters to work with hiring manager to set expectations and requirements
  • Work within predefined recruitment processes while monitoring that process and the work of recruiters handling it to identify, recommend areas for improvement, and to ensure best practices at all times
  • Manage the distribution of work amongst recruiters
  • Serve as the 1st escalation point for recruiters
  • Interpret data and identify trends
  • Improve the operations report structure and/or model new reports
  • Improve upon current documentation standards and quality control
  • Ensure client SLAs and other deliverables are met and reported on a regular basis to management
  • Utilize Applicant Tracking System (and other program tools)
  • Participate in client meetings at the direction of the Operations Director and/or Client Relationship Director
  • Keep Applicant Tracking System (ATS) updated at all times
  • Perform other miscellaneous duties as required by management



Required Technical and Professional Expertise
  • At least 3 years experience in RPO
  • At least 2 years experience building relationships and consulting with Hiring Managers through the open requisition, sourcing, debrief and offer stages
  • At least 2 years experience in computer skills including in-depth internet knowledge and proficiency in Word, Excel, Power Point, Internet, and database applications
  • Bachelors degree
  • Fluency in English
  • ATS management experience



Preferred Technical and Professional Expertise
  • At least 2 years in a supervisory role
  • At least 1 year of healthcare industry experience



About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.


Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.


About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.


Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.


Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Categories

Industry

  • Computers Software and Hardware
Posted: 2019-12-31 Expires: 2020-01-30

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HR Delivery Process Owner (UPA, Quezon City, PH)

IBM
Quezon City, National Capital Region 1107

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