12 days old
2018-01-052018-02-02

Helpdesk Support

Hudson, OH 44236
  • Job Code
    594575
  • Payrate
    $20 To $25

Seeking a motivated, tech savvy individuals to join this company's Helpdesk team near Akron, OH.


Job Description:


The Helpdesk Support Analyst provides telephone, hardware, software, how-to support and customer service. The position's focus is on technical phone support for our Store, Corporate, and Warehouse users.


Skills Needed:



  • 1 to 3 years' experience in a Help Desk or Customer Service environment.
  • Effective telephone skills.
  • Effective communication skills.
  • Strong knowledge of standard PC Hardware / Software / Operating Systems used by Arhaus.


    • Windows
    • MS-Office
    • Citrix

  • Fundamental understanding of networking and network troubleshooting.
  • Ability to make sound decision based on logical reasoning.
  • Commitment to team concept.
  • Effective problem determination skills.
  • Effective listening skills.
  • Ability to work in a fast paced & high volume environment.
  • Needs to be a self-starter.
  • Ability to work independently.

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Helpdesk Support

Randstad Technologies
Hudson, OH 44236

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Helpdesk Support

Randstad Technologies
Hudson, OH
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