5 days old

Helpdesk/Service Desk Support - 3rd shift

Bethesda, MD 20817
  • Job Code
    578628
  • Payrate
    $18 To $20

Title: Helpdesk/Service Desk Support - 3rd shift


Location: Bethesda, MD


Duration: 3 months contract with possible extensions


40 hours per week


***4 openings!!!***


Two shift options:


1. 8PM to 5AM


2. 11PM to 8AM


Tasks performed:



  • Answering phone calls for IT support
  • Imaging computers
  • Closing general IT tickets
  • Closing business application tickets


Qualities needed:



  • Self-motivated
  • Punctual
  • Dependable


IT Knowledge, Experience and Certifications:



  • A+ or equivalent experience
  • Network+ or equivalent experience
  • Excellent customer interface skills
  • Excellent written skills
  • Ability to create and update SOPs
  • 1-3 years experience in a helpdesk or desktop role


**Prospective employees will be tested for IT knowledge and customer service knowledge during interview process.


Hire date:


October 15 approximately

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Helpdesk/Service Desk Support - 3rd shift

Randstad Technologies
Bethesda, MD 20817

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Helpdesk/Service Desk Support - 3rd shift

Randstad Technologies
Bethesda, MD
US

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