18 days old
2018-01-022018-01-30
  • Job Code
    593765
  • Payrate
    $24 To $28

Helpdesk Specialist


The manager is in need for a technical support professional. The resource will provide technical support for level 1 (remote) troubleshooting. The candidate will be asked to be a part of project based work that will include desktop support, access and testing activities.


Ideal Candidate:


Strong verbal and written communication skills


Expert level PC skills / troubleshooting skills


Demonstrated customer support / service skills


Top skills:


Troubleshooting


Job Responsibilities:


- Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower complexity


- May install software or perform hardware testing remotely


- Enter commands and observe system functioning to verify correct operations and detect errors- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities


- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support

Categories

  • Information Technology

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Helpdesk

Randstad Technologies
Pittsburgh, PA 15241

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Helpdesk

Randstad Technologies
Pittsburgh, PA
US

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