7 days old
  • Job Code
  • Payrate
    $24 To $24

This position is for a developing professional individual contributor in Information Technology, who works under moderate supervision.Operates in a specified Senior Analyst role, within the Global Service Desk.Supports end users, diagnose report and resolve application problems.

Job Description

  • Provides Service Desk Support by; supporting users in diagnosing, reporting and resolving or correcting hardware/software problems.
  • Installs, maintains and troubleshoots hardware/software according to company standards; reconfigures existing systems and/or performs system upgrades as required.
  • Logs all issues with appropriate documentation as requested by Level II and III support teams.
  • Operates in a specified role within Global Service Desk (Training, Knowledge Base, Deskside, Process, Ticket reviews, Team Leader cover).


  • Information Technology

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Randstad Technologies
Louisville, KY 40202

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Louisville, KY

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