25 days old
2017-10-272017-11-24

Helpdesk Analyst

Mechanicsburg, PA 17055
  • Job Code
    570727
  • Payrate
    $14 To $14

Randstad is hiring Help Desk Analysts!


Multiple shifts available!


Payrate $14/hour


The required shifts/hours is listed below:


Monday-Friday - 10am to 7pm


Monday-Friday - 9am to 6pm - 2 positions open


Saturday-Tuesday - 9am to 7pm


Friday - Wednesday - 11pm to 7am


Full-time (3 month project w/possible extension) -- Provides first-level support assisting staff with quickly resolving IT service requests utilizing remote access tools for reported issues submitted by telephone, email and chat interactions. Excellent oral and written communication skills required. MUST have prior call center/HD experience.


Office 365; MS Office 2016 Suite; Windows 10; Service Now Experience a plus. Typing at least 40 WPM. 2 - 3 years experience working in a call center or help desk setting. The position will require knowledge of Windows 2007, iPad and other mobile devices (iPhone)

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Helpdesk Analyst

Randstad Technologies
Mechanicsburg, PA 17055

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Helpdesk Analyst

Randstad Technologies
Mechanicsburg, PA
US

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