16 days old
2017-11-082017-12-06

Helpdesk Analyst

Bala Cynwyd, PA 19004
  • Job Code
    586748

Helpdesk Analyst


Responsibilities:



  • Help desk tickets using our Kayako ticketing system
  • Covering MS office, Connectivity issues, basic Encompass LOS troubleshooting
  • Printer support
  • PC/Laptop imaging and distribution (Win 10 Pro, Win 7 Pro)
  • Remote and local user desktop support.
  • Create Active Directory Accounts
  • Wireless support and Mobile Phone support for email
  • Exchange/Office 365 mailbox creation and support
  • Momentum VOIP phone support, other phone support (legacy Avaya system). Etc.
  • Microsoft certification a plus
  • Ability to Analyze problems independently

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Helpdesk Analyst

Randstad Technologies
Bala Cynwyd, PA 19004

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Helpdesk Analyst

Randstad Technologies
Bala Cynwyd, PA
US

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