3 days old

Help Desk Technician (Tier 1)

Loveland, CO 80538
  • Job Code
  • Payrate
    $36,400 To $36,400

Essential Functions:

- Provide support for a variety of computer systems administration and support tasks

- Provide level 1 support for PC operating systems, software applications, peripherals, and communication devices

- Provide level 1 support for hardware problems

- Perform trouble shooting and provide support for software applications pertaining to PIPS, PIPS-R, Portal and OPM's FDR and FWS systems

- Learn and provide level 1 support for any new software or hardware

- Communicates with end users to resolve issues a soon as possible

- Organizes and prioritizes requests to optimize efficient resolutions

Job Qualifications:

The chosen candidate for this position must be able to successfully obtain and maintain a government security clearance. This clearance requires U.S. citizenship and will include an investigation of 10+ years of history including such items as financial, education, employment, medical, residence and personal records.


Associate's Degree or equivalent IT technical experience


2 years previous technical help desk experience


- Strong knowledge of MS Office, Windows Operating Systems

- Superb customer service skills

- Excellent problem solving skills

- Ability to communicate effectively with end users

- Ability to work independently and handle multiple projects/requests simultaneously


- Communication

- Composure

- Functional Expertise and Usage

- Integrity

- Learning Agility

- Problem Solving

- Results Orientation

- Quality Orientation

- Social Skills

- Stress Tolerance

- Teamwork

- Technical skills

- Time Management


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

Featured Jobs

Career News

Share this job:

Help Desk Technician (Tier 1)

Randstad Technologies
Loveland, CO 80538

Share this job

Help Desk Technician (Tier 1)

Randstad Technologies
Loveland, CO

Separate email addresses with commas

Enter valid email address for sender.

Join us to start saving your Favorite Jobs!

Sign In Create Account
Powered ByCareerCast