7 days old
2018-04-162018-05-14

Help Desk Support Specialist (TS/SCI & CompTIA Certification Required)

Springfield, VA 22153
  • Job Code
    614744
  • Payrate
    $40,000 To $45,000

Help Desk Support Specialist


Springfield, VA


Randstad Technologies is searching for a Help Desk Support Specialist to support our client in Springfield, VA providing technical support for computer systems, hardware, software and beyond.


Basic Job Duties:



  • Provide technical assistance and support related to computer systems, hardware, or software.
  • Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.
  • Assist in writing training manuals.
  • Respond to email or chat messages for customers seeking help and follows up with the customer to ensure issues have been resolved.
  • Walk customers through problem-solving process.
  • Gain feedback from customers about system usage.
  • Run reports to determine malfunctions that continue to occur.


Required Qualifications:



  • To be considered for this position you must hold an active TS/SCI security clearance.
  • Qualified candidates must have a current, CompTIA certification (Security+, Net+, A+, etc.)


Please send all resumes to [email protected] ASAP, please DO NOT apply unless you meet all of the aforementioned "Required Qualifications" --> TS/SCI (Active) PLUS a CompTIA certification!

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Help Desk Support Specialist (TS/SCI & CompTIA Certification Required)

Randstad Technologies
Springfield, VA 22153

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Help Desk Support Specialist (TS/SCI & CompTIA Certification Required)

Randstad Technologies
Springfield, VA
US

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