7 days old
2018-04-162018-05-14
  • Job Code
    614685
  • Payrate
    $14 To $17

Job Description:


Seeking an Help Desk Supporter to Configure Clinical Solution products for updates/upgrades. This includes performing remote installation of software patches in accordance with customer service contracts or field change orders and install base management along with confirmation of customer satisfaction.


Responsibilities:


- Coordinating the preparation of protocol files and configuring/management for DynaCAD configurations.


- Provide telephone support for questions/problems related to Invivo Solutions installations.


- Configure new installation to include remote connectivity.


- Report problems, which cannot be resolved remotely, through appropriate Invivo service/complaint systems.


- Miscellaneous duties assigned.


Requirements:



  • 1-3 years professional experience.
  • Associate degree in a technical/computer field or equivalent experience, One-two years similar experience (i.e.: Networking, programming, or help desk), or equivalent certifications (i.e. A+ certification), Prior experience with SQL is nice, but not required.
  • Experience with providing remote software applications training.
  • Familiarity with diagnostic imaging equipment, nice but not required.

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Randstad Technologies
Pewaukee, WI 23676

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Randstad Technologies
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