27 days old
2017-10-252017-11-22
  • Job Code
    584260
  • Payrate
    $13 To $15

We're looking for someone to join a team and grown their career. This position will be responsible for level 1 customer technology support in Davenport, IA. The ideal candidate will excel in customer service, have good communication skills, and a passion for technology.


Core Responsibilities



  • Provide first level support to customers via phone to technologies within Computers, Mobility, Voice, Network, Connectivity, and multiple software applications
  • Document completed work within incident management system
  • Escalates incidents to levels 2, 3 and or other groups for incidents that may require resolution outside the service desk.


Skills / Experience



  • 1+ years years relatable experience.
  • Active Directory
  • SharePoint
  • VPN
  • Remote support tools
  • CA SDM ticketing system are preferred

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Randstad Technologies
Davenport, IA 52801

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Davenport, IA
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