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Head of Report Mapping and Issues Identification (Business Functional Manager 3)

Wells Fargo

Charlotte, NC
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Job Details

Job Description

About Wells Fargo:

Wells Fargo & Company (NYSE: WFC) is a diversified, community-based financial services company with $1.9 trillion in assets. Founded in 1852, Wells Fargo provides banking, insurance, investments, mortgage, and consumer and commercial financial services through more than 8,600 locations, 13,000 ATMs, online (, and mobile devices. Were headquartered in San Francisco, but were decentralized so every local Wells Fargo location is a headquarters for satisfying our customers financial needs and helping them succeed financially. We do business with 70 million customers and one in three U.S. households. Wells Fargo has approximately 269,000 team members in 42 countries and territories across our more than 90 businesses. At the end of fourth quarter 2016, Wells Fargo ranked third in assets among U.S. banks.

Enterprise Data and Analytics:

Enterprise Data & Analytics (EDA), which offers Chief Data Office capabilities to Wells Fargo, focuses on leveraging data as a strategic asset. Data is critical to Wells Fargos continued success, deepening relationships with our customers, creating a seamless and convenient multi-channel experience, and meeting our commitment to satisfy our customers financial needs. EDA defines how we use information across the company, align our business practices and support our continued focus on great customer experience.

Report Mapping & Issue Identification:

The Report Mapping & Issue Identification (RMII) team within Enterprise Data & Analytics (EDA) creates an end-to-end view of the in-scope Governance & Oversight (G&O) Risk and Regulatory reports; this includes identifying people, processes, and data used to create and produce the reports, as well as associated risks, controls, issues, and gaps.

Position summary:

The Head of Report Mapping and Issue Identification will oversee management of a large team fulfilling Enterprise Data Governance, Regulatory and Risk Reporting Governance & Oversight(G&O) Framework, and Policy and Standards for COSO Compliance requirements across regulatory and risk reports in-scope.

Primary Duties & Responsibilities:

  • Responsible for leading teams and ensuring delivery of services across key capabilities for regulatory and risk reports; documentation, report deconstruction, process/quality management, data quality, and analytics
  • Oversee management of teams responsible for execution of operational activities including but not limited to, program management, communications, training, financial planning, and tooling solutions, etc.
  • Leads the development and implementation of long-term strategies, policies and process advancements for end-to-end documentation
  • Accountable for addressing internal (e.g., WFAS) and external feedback received via assessment activities specific to regulatory and risk reporting activities in-scope for RMII function
  • Actively participate and provide thought leadership in required governance routines (e.g., committees, regulator agency check-ins, etc.)
  • Provide guidance to Report Documentation function to drive planning and implementation of approach for end to end to ensure operational excellence and process efficiency
  • Leverage COSO principles, data management standards, and other skills to ensure compliance with internal G&O Framework, COSO Policy, and EDG requirement/policies
  • Collaborate and coordinate with executive and key leaders to maintain commitment to Report Mapping & Issue Identification (RMII) strategic objectives
  • Provide guidance to Relationship Management function and accelerate fostering of relationship; leveraging relationship managers as conduit to SMEs within the Lines of Business
  • Ensure teams design and maintain processes to ensure accuracy and integrity (i.e. documentation provides accurate end-to-end view) across all documentation
  • Ensure talent development of management leveraging both internal resources and industry best practices
  • Typically provides leadership for related internal as well as industry activities. Typically oversees multiple managers of large teams with diverse and complex areas of accountability
  • Develop team with cross-functional expertise across the end to end supply chain to provide additional context for key activities; current state documentation and strategic build of data sourcing
  • Exercises the usual authority of a manager and is responsible for the management of individuals and matrixed teams focused on report documentation activities

Required Qualifications

  • 10+ years of management experience
  • 12+ years of experience in one or more of the following functional areas: business process, quality assurance, strategic planning, or project management

Other Desired Qualifications
  • Knowledge of COSO and BCBS 239 Principles
  • Knowledge of Risk, Regulatory, Finance or Accounting
  • Experience dealing with regulatory agencies and internal audit assessments
  • 15+ years experience in Operational and/or Process Improvement
  • Experience managing managers. Ability to manage large global teams
  • Capacity to organize and manage multiple priorities and achieve results
  • Ability to understand business processes and/or objectives to enable successful implementation of documentation activities and identification of future efficiencies
  • Flexible and adaptable; able to work in ambiguous situations
  • Able to work effectively at all levels in an organization
  • Proven ability to develop and manage relationships across Lines of Business and support functions
  • Excellent verbal, written, and interpersonal communication skills
  • Driven, confident, organized and an accomplished problem solver
  • Bachelors degree, MBA preferred


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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