13 days old
2018-01-082018-02-05

Hardware Technician

Hiawatha, IA 52233
  • Job Code
    591192
  • Payrate
    $17 To $20

Job Description:


This position will be interacting directly with customers providing urgent response in support of company's entire product line. Support efforts include product diagnosis and repair, phone/email interaction, root cause analysis, and travel to customers' locations. Departmental and company wide projects may also be required.


Responsibilities include:


-Provide phone and email support in a single tier support environment.


-Perform root cause analysis in support of customers' mission.


-Documentation of support activities.


-Ability to read print drawings and apply instructions.


-Vendor interaction to resolve issues.


-Travel on short notice.


Requirements:


Associates degree in related field.


In depth knowledge of computer hardware, software, and advanced troubleshooting skills are required and need to be demonstrable.


This position requires the ability to perform research and gain background knowledge as necessary. Travel is required as is a valid passport. Minimum two years of experience in similar field is desired.

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Hardware Technician

Randstad Technologies
Hiawatha, IA 52233

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Hardware Technician

Randstad Technologies
Hiawatha, IA
US

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