30 days old

GTS Leader

Київ, KYIV 01001
  • Job Code

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities
  • lead GTS team consisting of multiple business functions to ensure the effective implementation of country business plans;
  • responsible for the correct responsibilities split in Global Technology Services Department;
  • provide possibilities for professional development of employees in GTS Department;
  • develop, through direct customer contact, an effective, ongoing business relationship with clients for maximum portfolio realization of IBM service products;
  • identify client's opportunities, provide solutions to their business needs and improve their business and financial performance;
  • know market of service suggestions and determine possibilities of increasing IBM market;
  • ensure country sales plans for IBM services product lines are met;
  • conduct research to determin competition of IBM services and providing suggestions to improve processes and services
  • responsible for the proper level processes control of work execution;
  • responsible for service projects terms and conditions fulfillment;
  • provide high level customers service maintenance and contracts obligations fulfillment;
  • work with business partners for providing service solutions realization (if necessary);
  • identify and utilize all marketing resources available to help meet territory objectives;
  • provide effective teamwork within department, with representatives from other IBM departments to ensure complete solutions to customer business requirements;
  • develop and maintain expertise in a designated set of IBM offerings

Required Technical and Professional Expertise
- Strong delivery and sales expertise
- Experience in business development and leadership
- Experience as a project manager in delivery infrastructure projects (is an advantage)
- Good understanding of the Ukrainian market (IT, banking, telco etc.)
- Ukrainian, Russian and English is a must.

Professional background:
3-5 years experience in Sales Leader or Services Leader role
Managerial experience is a must.

Preferred Technical and Professional Expertise

About Business Unit
At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking.If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS isthe place for you!

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-12-18 Expires: 2020-01-17

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Київ, KYIV 01001

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