15 days old

Group Manager, Business Transformation Services - Lean Six Sigma

Deerfield, IL
Job Summary

Leads, organizes, directs, manages and controls business transformation activities of programs that are large, inter-related and complex in scope including but not limited to Strategy, Project Management, Lean Six Sigma, or other business outcomes. Programs involve participation from and have an impact on multiple functions within a division. Programs include those of significant magnitude and importance to the execution of corporate business strategies and achievement of company objectives. Project work typically has a sizeable, major impact on the corporation/division. Budget responsibilities are based on program requirements.

Leads a portfolio of Lean Six Sigma or Process Improvement projects using Lean Six Sigma methodologies or Project Management. Responsible for leading change by coaching and engaging team members and stakeholders to deliver performance improvement using Lean Six Sigma or Project Management tools, methods and concepts. May also scope improvement opportunities as well as deliver basic Lean Six Sigma or Project Management training.

Job Responsibilities
  • Leads, organizes, directs, manages and controls inter-related activities or multiple complex programs.
  • Directs activities to ensure high quality results within defined time and budget schedules. Leads end to end approach for development of key change programs in partnership with senior leaders.
  • Responsible for programs that are cross-functional, cross-divisional, and are of significant magnitude and important to the execution of corporate business strategies and achievement of company objectives. Directs a large program plan.
  • Ensures projects are completed according to time and budget schedules, and that objectives conform to division overall standards and operations objectives and project requirements.
  • Resolves high level conflicts and negotiates with stakeholders
  • Manages the identification of needed expertise and requirements based on engagement model and functional expertise. May direct the activities of project teams through leadership and collaboration with other Business Transformation Services team members. May oversee the performance management of matrixed team.
  • Contributes to and presents findings of standard and ad hoc management reports to senior management and stakeholders.
  • May develop and mentor staff through on-boarding, open communication, training and development opportunities and performance management processes; builds and maintains employee morale and motivation; ensures the team is appropriately staffed with required competencies; fosters a diverse and inclusive workplace.

Walgreens, one of the nation's largest drugstore chains, is included in the Retail Pharmacy USA Division of Walgreens Boots Alliance, Inc., the first global pharmacy-led, health and wellbeing enterprise. More than 10 million customers interact with Walgreens each day in communities across America, using the most convenient, multichannel access to consumer goods and services and trusted, cost-effective pharmacy, health and wellness services and advice. Walgreens operates 8,175 drugstores with a presence in all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands. Walgreens omnichannel business includes Walgreens.com. Approximately 400 Walgreens stores offer Healthcare Clinic or other provider retail clinic services.

As the neighborhood drugstore and retailer, our goal is to make health and happiness simpler, easier and within reach. And we remain a trusted wellness provider offering convenient access to important health services, such as immunizations and an array of pharmacy services that can help patients improve their health. To our team members, Walgreens represents a unique opportunity to excel in their careers in a welcoming and inclusive environment. We offer the chance to work in a truly supportive environment, and be a part of a progressive organization dedicated to the well-being of our customers, team members and the communities we all call home.


Basic Qualifications

  • BachelorĂ¢€™s Degree and at least 4 years experience in one or more of the following functions: strategy, project management or process improvement OR High School Diploma/GED and at least 7 years of experience in one or more of the following functions: strategy, project management or process improvement.
  • Experience with project management (for example: planning, organizing, and managing resources to bring about the successful completion of specific project goals and objectives).
  • Experience presenting and reporting on program plans and cost-benefit analysis to appropriate stakeholders, executives and senior management.
  • Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.
  • Experience in identifying operational issues and recommending and implementing strategies to resolve problems.
  • Experience with MS Office Suite.
  • At least 2 years of experience planning, developing, and managing departmental expense and capital budgets.
  • At least 2 years of experience of cross functional team leadership.
  • Willing to travel up to 10% of the time for business purposes (within state and out of state).

Preferred Qualifications

  • MBA/MasterĂ¢€™s degree.
  • Lean Six Sigma Black Belt Certification
  • Knowledge of business practices as related to functional area (e.g., strategy, project management, lean six sigma).
  • Experience facilitating with strategic planning initiatives.
  • Knowledge of complex project management financials.
  • Experience influencing others, including senior leadership.
  • Strong organizational, written, and verbal communication skills.
  • Experience managing complex, cross-functional, and enterprise-wide change.
  • Completed at least 8 Continuous Improvement projects as a Black Belt including financial impact evaluation.
  • Experience coaching at least 5 Green Belt projects from initiation to successful completion.
  • Project experience aligned to one or more of the following industries: Retail, Healthcare, Insurance, Pharmacy.
  • Project experience aligned to the following support functions: IT, Finance, HR, Purchasing, Merchandising, Distribution, Transportation.


  • Business
  • Healthcare
  • Management
  • Retail / Wholesale

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Group Manager, Business Transformation Services - Lean Six Sigma

Deerfield, IL

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Deerfield, IL

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