11 days old

Graveyard NOC Analyst

Las Vegas, NV 89118
  • Job Code

The NOC analyst monitors alerts, analyze issues and escalate to support teams as needed to ensure the availability of applications, network connectivity, servers and other infrastructure components within the environment. This is accomplished through proactive monitoring of the NOC monitoring queue, providing support to production impacting issues, following standard operating procedures and effectively communicating issues to appropriate support teams. The NOC analyst may also be assisting in the data center, responsible for engineering enterprise solutions to meet business goals and objectives and for managing infrastructure projects and providing the appropriate level of documentation to meet regulatory requirements.

Basic Qualifications:

*Minimum 5 years of experience working with Information technologies

*Minimum 1 year experience working in an Information Systems Architect capacity

*Minimum 2 years working with TCP/IP, and WAN technologies required.

*Minimum 2 year experience working in Microsoft Windows Server Environments

Skills and Knowledge:

Create viable solutions that allow business units to meet company goals and objectives.

Maintains contact with vendors, industry peers, and professional organizations to keep informed of existing and evolving industry standards and technologies

Level 1 and 2 support

Opening and documenting incident tickets including escalation

Maintain server documentation as necessary

Track incidents and document work though escalation process

Provide support as needed to the data center environment

Ability to perform advanced OS troubleshooting in Windows environment

Understanding of project management methodologies and procedures

Good written and verbal communication skills

Work in a team environment on task driven work

Intermediate understanding of back-up hardware/ software and architecture


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Graveyard NOC Analyst

Randstad Technologies
Las Vegas, NV 89118

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Graveyard NOC Analyst

Randstad Technologies
Las Vegas, NV

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