7 days old

Global Mobility/Employee Case Manager

San Francisco, CA 94107
  • Job Code
  • Payrate
    $40 To $45


  • Act as the main point of contact for employees throughout the entire mobility lifecycle and ensure an excellent employee experience at each step
  • Complete initial global mobility case analysis and conduct a mobility briefing to internal employees with clear tax, relocation and immigration case support framework
  • Manage global mobility checklist, monitor case milestones and effectively communicate updates to internal employees and internal client stakeholders (i.e. recruiters, HR business partners, etc.) with speed and quality
  • Develop or refine email communications to internal employees, vendors and internal teams/partners
  • Analyze complicated cases and determine what actions need to be taken with knowledge and understanding of broad global mobility issues and operation environment
  • Closeout global mobility case within time/cost budget and receive positive feedback from clients
  • Effectively leverage global mobility vendors (tax, immigration, relocation) to respond to the client's needs and work collaboratively with the internal teams to provide an interface between the vendor and employee or internal teams

Skills: Minimum qualifications:

  • BA/BS degree or equivalent practical experience
  • 5 years of experience with in-house Global Mobility team, or HR Case Management/Employee Experience role
  • Proficient in Gmail, Google Docs, Google Calendar, Microsoft Office (PP, Word, Excel)
  • Superior verbal and written communication skills, with an emphasis on understanding customer needs and practical solutions

Preferred qualifications:

  • Preferred experience using Zendesk or other ticketing solutions and Greenhouse (Recruiting solution)
  • Strong interpersonal, teamwork and organizational skills with a detail-oriented nature


  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Global Mobility/Employee Case Manager

Randstad Technologies
San Francisco, CA 94107

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Randstad Technologies
San Francisco, CA

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