30 days old

Finance & Administration Business Analyst

Durham, NC 27709
  • Job Code
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.

Your Role and Responsibilities
IBM is seeking to hire a Finance and Administration Business Associate. This position is a 12 to 36 month contract, and please note that this role will be located in Winston Salem. The associate contributes to the success of the client by driving cash flow and managing relationships with internal and external customers by way of outbound collection calls.
  • Initiate outbound customer contact to manage collection process, including resolution of rebills
  • Manage customer account activity using work flow tool.
  • Initiate ideas, and seize opportunities, to drive reduction in DCSO and over 30 past due balances
  • Required to identify, analyze, and solve customer concerns in a timely and effective manner
  • Customer Portfolio Management
  • Reporting and Analysis
  • Teamwork

*This position is located in Winston-Salem, NC

Required Professional and Technical Expertise
  • Proficient in all Windows Applications (emphasis on Excel and Access a plus)
  • Analytical, Assertive, and Results Driven
  • Highly Effective Interpersonal and Communication skills
  • Fosters Creativity and Innovation
  • Team and Organizational skills
  • Knowledge of Electronic Presentment, and Payment Applications

Preferred Professional and Technical Expertise

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-08-22 Expires: 2019-09-21

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Finance & Administration Business Analyst

Durham, NC 27709

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