8 days old

Field Service Technician

Sunnyvale, CA 94085
  • Job Code
    581220
  • Payrate
    $22 To $30

Field Service Technician Responsibilities


Include:


Providing service and customer support during field visits or dispatches


Managing all on site installation, repair, maintenance and programming tasks


Provide the end user/customer with the most comfortable lighting control settings as well as meeting energy savings requirements


Job brief


We are looking for a self-starter Field technician to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, save the maximum amount of energy, maximizes customer retention and increases profitability.


Responsibilities


Provide service and customer support during field visits or dispatches


Manage all on site installation, repair, maintenance and test tasks


Diagnose errors or technical problems and determine proper solutions


Produce timely and detailed service reports


Document processes


Follow all company's filed procedures and protocols


Cooperate with technical team and share information across the organization


Comprehend customer requirements and make appropriate recommendations/briefings


Requirements


Ability to demonstrate strong leadership in a complex, matrix environment involving multiple internal groups and external clients


Military Background preferred


Strong customer service mentality and disposition - desire to always go the extra mile for the customer


Experience in construction or facility project management, costing, project planning, etc.


Ability to troubleshoot, test, repair and service technical equipment


English literacy


Ability to work flexible shifts and to adapt to changing work schedules


Familiarity with IOT, mobile tools and applications

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Field Service Technician

Randstad Technologies
Sunnyvale, CA 94085

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Field Service Technician

Randstad Technologies
Sunnyvale, CA
US

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