12 days old

Expressions of Interest - RealTime Implementation Consultant/Specialist

Melbourne, VIC 3170
ADP are currently accepting Expressions of Interest for RealTime Implementation Consultants/Specialists

Located in Mascot, NSW OR Mulgrave, VIC

Position Title: RealTime Implementation Lead

Position Purpose:To design and build best practice process and templates to streamline Realtime Implementations. Lead the client requirements gathering, and develop people capability, both as a subject matter expert.To design and build best practice process and templates to streamline Realtime Implementations. Lead the client requirements gathering, and develop people capability, both as a subject matter expert.

Key Responsibilities:

  • Capture client requirements, whilst guiding the customer, to ensure a comprehensive and consistent approach that can move seamlessly through the implementation process.
  • Provide subject matter expertise in Realtime/Kronos to Implementation Consulting team
  • Create the Time & Attendance implementation methodology and standard processes to deliver revenue targets and satisfied customers
  • Engage and meet with clients in relation to the escalation and investigation/rectification of issues within timeframes
  • Implement and recommend process improvement initiatives to drive performance
  • Conduct post Implementation reviews, share learnings as part of continuous improvement requirements.
  • Maintain current knowledge of technology and legislative developments as they relate to the RealTime/Time & Attendance
  • Demonstrate high level of customer service across all internal and external stakeholders, in a fast paced and high-pressured environment.
  • Development and maintenance of good working relationships with other Associates in accordance with ADP values.
  • Ensure cooperation and sharing of skills and expertise.
  • Ad-hoc activities as requested

ADP Leadership Expectations:

Business Leadership

  • Strategy and Planning: Answers the question "Where are we going?"
  • Results Accountability: Focuses on ensuring we attain objectives
  • Financial Management: Applies understanding of ADP financial levers to achieve business results

People Leadership

  • Impactful Communication: Flexes Communication methods to engage with people
  • Building Talent: Deliberately builds capability for short and long term
  • Relationship Building: Develops internal and external relationships required for success

Market Leadership

  • Client Focus: Explicitly factors client perspective into decision making
  • Outside -- In Perspective: Understands and acts upon trends in the external market
  • Bias for Growth: Takes bold action to strengthen business results

Experience:

  • Experience with Kronos/Realtime implementation
  • Strong stakeholder management and customer service / client facing consulting experience within an Implementation / Service Delivery environment
  • Demonstrated experience within an Implementation environment, with an excellent understanding of payroll, payroll applications particularly Time & Attendance and processing
  • Experience with project management methodology, with demonstrated success in previous roles
  • Demonstrated understanding of ADP management systems or corporate enterprise reporting systems, e.g. CRM.
  • Experienced with the 'build and configuration' of products/systems
  • Strong ability to identify client risks and provide options for resolution
  • Proven experience in data mapping, data conversion and data integrity
  • Advance understanding of interface technologies and data exchange between payroll and third party systems (e.g. SAP, Oracle etc.)
  • Experience in Microsoft applications such as MS Project, Word and Excel
  • Experience working within a matrix organisation for a US owned organisation preferred
  • Demonstrated experience working on multiple projects, with the ability to multi-task and prioritise work, in accordance to tight deadlines and pressure

Qualifications / Certifications:

  • Tertiary qualification with a business related field, or Information Technology.
  • Proven experience in a similar role may be taken in lieu of formal qualification.
  • Project Management certification ideal.

Skills:

  • HCM Consulting
  • Results AccountabilityService Delivery
  • Time Management
  • Product knowledge
  • Stakeholder Management
  • Planning & Scheduling
  • Analysis / Judgement
  • Solutions focused
  • End to End Implementation

We're designing a better way to work, so you can achieve what you're working for. Consistently named one of the 'Most Admired Companies' by FORTUNE Magazine, and recognized by DiversityInc as one of the 'Top 50 Companies for Diversity,' ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent. "Always Designing for People" means we're creating platforms that will transform how great work gets done, so together we can unlock a world of opportunity.

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

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Posted: 2020-07-22 Expires: 2020-08-21

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Expressions of Interest - RealTime Implementation Consultant/Specialist

ADP
Melbourne, VIC 3170

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