20 days old

Entry Level Help Desk

Rockton, IL 61072
  • Job Code
  • Payrate
    $13 To $13

Randstad is hiring! We are seeking Level 1 Help Desk Agents to join our team in Bloomington! If you have excellent Customer Service experience and great technical aptitude - we want to hear from you!

Title: Tier I Help Desk

Location: Bloomington, IL 61072

Duration: 6+ with potential to be extended as new needs come up

Start Date: Jan 15th until May or June 2018

Pay rate: $13.00/hr.

Job ID: 593831

Hiring Organization: Randstad Technologies

Employment Type: Contract

Multiple shifts:M-F

7:30am - 4pm (5)

8:30am - 5:00pm (1)

9:00am - 5:30pm (1)

9:30am - 6:00pm (1)

10:30am - 7:00pm (3)

Job Description

This team of Help Desk reps receives calls and emails from customers and installers regarding issues occurring during and after an install and are more technical in nature. As these involve more problem resolution, having a strong understanding of the projects, common problems, and how to provide clear direction to our customers is especially important here.

Skills Required

#1 Strong customer service

#2 Technical aptitude - Know your way around a computer, flexible, ready to learn new skills?

#3: Shift flexibility, punctual, good attendance

For immediate consideration, please contact...

JoMarie Mercado

Technical Recruiter - Solutions

Randstad Technologies

3011 Internet Blvd, Ste 300

Frisco, TX 75034

Main: 817-615-9878 or Cell: 817-223-4260

[email protected]



  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Entry Level Help Desk

Randstad Technologies
Rockton, IL 61072

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Randstad Technologies
Rockton, IL

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