5 days old
2018-01-112018-02-08

Enterprise Content Management - System Administrator / Business Analyst

Irvine, CA 92614
  • Job Code
    595698

Our client is in need of an experienced Enterprise Content Management (ECM) Systems Administrator / Business Analyst on a contract basis.


Responsibilities and Duties


Enterprise Content Management (ECM) System Administrator



  • Must have 2+ System Administration experience and/or ECM experience
  • Perform ECM system administration, configuration, and implementation
  • Create and maintain the ECM Data Dictionary
  • Diagnose ECM issues and recommend solutions
  • Assist with ECM training and development of user documentation
  • Create and maintain system design documentation, including entity-relationship database diagrams and data mapping
  • Manage database integration between ERP and ECM application
  • Assist IT Help Desk with ECM issues and ticket support escalations
  • Responsible and own process to fulfill change requests and work orders for ECM System in a timely manner
  • Perform system administration duties, including: user login, accounts setup, enterprise content management system (ECM) configuration, and simple system reporting
  • Maintain and update ECM system design documentation, user guides, training materials, and other related technical records
  • Design, configure, and manage the ECM system architecture and security controls
  • Performing daily system administration of the ECM environment, including configuration management, security management, system monitoring and performance, auditing of user actions, and system logs reviews


ECM Business Analyst



  • Must have basic relationship database knowledge and experience
  • Work with business segments, managers, and end-users to identify and collect business requirements
  • Assist users to design the ECM structure and classification system
  • Establish and implement Quality Assurance processes, data reviews, auditing, and validation testing
  • Lead business process development and reengineering, creating SOPs, naming conventions, and security design
  • Oversee design review and User Acceptance Testing (UAT) testing
  • Perform business gap analysis and workflow automation
  • General experience with Software Development Lifecycle (SDLC), project management, and waterfall methodology


Skills and Competencies



  • Strong interpersonal and team-building skills
  • Problem solving, attention to detail, and critical thinking skills
  • Ability to learn and navigate complex data and information system processes
  • Understanding of taxonomy structures and metadata tagging
  • Ability to work independently and cross-functionally
  • Able to lead discussion and collaborative groups
  • Strong organizational skills and ability to prioritize and to juggle multiple tasks
  • Knowledge of M-Files software is a benefit
  • Strong training, presentations, and written skills
  • Ability to communicate and deliver presentations to various levels of management
  • Business Process Management (BPM)
  • Over 2 years working on Microsoft Office platform


Education



  • Bachelor's Degree expected; specific ECM education/work experience could suffice


Work Experience



  • 3 to 5+ years in Information Management and/or System Administration



  • 3 to 5+ year experience with any Enterprise Content Management (ECM) or Document Management System (DMS)
  • 3 to 5+ years in Business Analysis, Business Systems Analysis, or Process & Data Analysis

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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Enterprise Content Management - System Administrator / Business Analyst

Randstad Technologies
Irvine, CA 92614

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Enterprise Content Management - System Administrator / Business Analyst

Randstad Technologies
Irvine, CA
US

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