15 days old
2018-01-042018-02-01

End User Computing Specialist

Scottsdale, AZ 85260
  • Job Code
    592618
  • Payrate
    $40 To $45

  • Providing end user support for all desktop and network related issues within a large network, including hardware, OS, standard and proprietary software, and printers
  • Technical support to remote users connecting through dialup, internet Citrix, and VPN
  • Organization, coordination, and execution of user and equipment moves, Must have the ability to lift and carry 50lbs.
  • Tracking of equipment through asset management system
  • Documentation of work performed through a ticketing tracking system and weekly status reports
  • Working closely with other team members and other teams to resolve technical issues
  • Working closely with end users to provide timely, workable solutions to technical problems
  • Communicating to Supervision of any issues that need management attention and problems that impact large numbers of clients.
  • Must work a Flex Schedule and which would include M-F 6am- 7pm.


Qualifications



  • An undergraduate degree in a related field or the equivalent combination of training and experience.
  • Four years' desktop support experience.
  • Strong customer service skills.
  • Strong written and verbal communication skills.
  • Strong analysis and problem solving skills.
  • Expert level knowledge of the following desktop support practices and concepts:


    • Microsoft Office Suite, Operating Systems and Products for Microsoft, Apple, and Mobile devices
    • Basic Network Security Knowledge
    • Lotus Notes, Outlook and Exchange knowledge
    • Microsoft Internet Explorer knowledge
    • Current Microsoft Certifications preferred.

Categories

  • Information Technology

Randstad utilizes a technology-driven focus with a human touch to provide better staffing and business solutions to organizations around the world. Our team of experts match professionals with available career opportunities in a variety of fields.

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End User Computing Specialist

Randstad Technologies
Scottsdale, AZ 85260

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Randstad Technologies
Scottsdale, AZ
US

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