6 days old

Empower Business Consultant Remote

Jacksonville, FL 32204
  • Job Code
  • Payrate
    $55 To $62

Randstad Technologies is seeking 7 Consultants for a 6 month remote contract opportunity. CANDIDATES MUST BE W2 with a strong mortgage background.

  • Hands-on ORIGINATION mortgage experience (i.e., loan officer, underwriting, managed aspects from the origination mortgage perspective, etc.) is REQUIRED and candidate must have that experience within the last 5 years
  • Empower or other LOS experience is strongly preferred

  • Responsible for partnering with internal and external clients to develop and resolve operational solutions. Provides technical direction while guiding clients through the implementation of software products.


  • Works directly with a client to identify and resolve operational issues, to solve problems or make decisions requiring technical expertise or specialized knowledge
  • Collaborates with the development team to prepare estimates of resources needed to complete activities and projects.
  • Manages projects or project sub-plans by developing, coordinating and controlling the steps necessary to carry out a project within established time frame, quality and requirements.
  • Investigates client needs, regulations, and technology to provide input into the design of a new system, system enhancements, or acquired software or hardware.
  • Elicits and clearly defines client needs by assessing and documenting business opportunities, benefits, risks, and success factors of potential business solutions.
  • Prepares and updates written material and explanations to accompany systems, programs, and program changes
  • Provides complex and/or specialized business function/end-user support to various short- and/or long-term clients.
  • Coordinates and executes testing for multiple, major applications. Develops and coordinates training for client personnel.
  • Evaluates and documents the performance of tested software and the quality testing process, in conjunction with the development team, toprovide feedback to project team and management for current and future reference.
  • Provides vendor relations and client support, training and testing within the area of expertise.
  • Independently resolves errors and issues as they occur with minimum involvement and guidance from management.
  • Performs other related duties as required.


Bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, training, or work experience.


  • Knowledge of mortgage and home equity servicing industry
  • Familiarity with Black Knight products and services

    2 Years Empower Configuration Experience

    5 Years Mortgage Experience

  • Advanced knowledge of methods, tools, and technology used to carry out tasks necessary to prepare business assessment deliverables
  • Advanced knowledge of the principles, processes, phases and roles of multiple applications development methodologies
  • Proficiency in quality management methods, tools, and technology used to create and support defect-free, application software that meets the needs of the client/business partner
  • Advanced knowledge of conversion methodologies and the basic principles, processes, phases and roles relevant to each conversion methodology
  • Proficiency in Microsoft Office and e-mail software applications
  • Advanced knowledge of project management methodologies
  • Ability to understand and focus on the clients' needs while establishing credibility and building relationships with clients
  • Ability to perform analysis, solid decision-making and problem solving skills
  • Ability to use effective listening skills to develop understanding of user questions or problems
  • Ability to rely on experience and judgment to plan and accomplish goals
  • Ability to establish and manage priorities effectively
  • Ability to demonstrate interpersonal and teambuilding skills and manage conflict
  • Excellent verbal and written communication skills to non-technical and technical audience members
  • Ability to establish and maintain effective working relationships with employees, clients and the public
  • Willingness to travel and work at client locations, sometimes for extended periods of time
  • Expert/lead level role. Possesses a broad understanding of developing and resolving operational solutions and uses this knowledge to bring solutions to internal and external clients. Supports several highly complex projects and/or business partners. Works with business partners across multiple complex business functions to identify and resolve operational issues, to solve problems or make decisions requiring technical expertise or specialized knowledge. Displays proficient knowledge of all the business areas to resolve problems on an ongoing business. Frequently works on multiple projects as a project team leader. Typically requires ten (10) or more years of experience in a relevant business analysis/consulting role and frequently demonstrated experience as the project team leader for very large projects.

Send resumes to:

Kelli Peltier

[email protected]



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Empower Business Consultant Remote

Randstad Technologies
Jacksonville, FL 32204

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Randstad Technologies
Jacksonville, FL

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