17 days old

eBusiness System Consultant

San Francisco, CA 94104
  • Job Code
    579321
  • Payrate
    $48 To $53

Seeking a Business Analyst (or equivalence) to implement letter templates into Formscape, Jetform and FDR Crown systems. The successful candidate will support the implementation of templates throughout the life cycle including: creating new templates, making changes or retiring of existing templates.


The successful candidate will serve as a template system SME in Service Communications team meetings: from project discovery, project planning, preparations, to system implementation of templates - including template testing and production verifications. Additionally, candidate will provide ongoing user training & support for D2 Documentum (used for template management & development).


Specific Job Duties


1. Write Business Requirement Documents (BRDs) for system implementation of templates. This includes participating in various meetings on template development, communicating release date requirements, coordinating system release date schedules, specifying design, variables used, and formatting of templates.


Additionally, the candidate will research, validate, and advise of potential impacts from Systems, and partner with appropriate system SMEs for implementation of templates. Track and communicate implementation status from submission of BRD through production of templates.


2. Support template testing prior to production release (English & Spanish versions) and ensure templates meet users' requirements.


3. Provide ad-hoc support for Service Communications team and partners by providing on-demand support for questions that arise during the template review process (both BAU and RBP letter projects). Provide research and validation support of system information such as template locations, attributes, and volumes.


4. Provide usage training and level 1 support for D2 Documentum for team and ends users in our template management & development process.


Required Qualifications


- 2+ years of implementation experience


- 3+ years of project management experience, additional implementation experience, or a combination of both


Desired Qualifications


- Experience with at least one financial services product, or financial services marketing experience.


- Experience in implementation with any of FDR Crown, First Track, Formscape, Jetform


- Experience with D2 Documentum


- Proven ability to manage multiple projects within established timeframes while maintaining high quality execution.


- Professional writing/editing/proofreading experience in a related field with a strong customer-centric orientation.


- Ability to negotiate, influence, and collaborate to build successful relationships


- Ability to consult, build and maintain solid working relationships in and outside of immediate department


- Advanced Microsoft Office (Word, Excel, Outlook and PowerPoint) skills


- Knowledge and understanding of Adobe


- Strong attention to detail and accuracy skills


- Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important


- Ability to organize and manage multiple priorities

Categories

  • Information Technology

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eBusiness System Consultant

Randstad Technologies
San Francisco, CA 94104

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eBusiness System Consultant

Randstad Technologies
San Francisco, CA
US

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