23 days old

Duty Managers : PeopleSoft Consulting

Halifax, NS B3J
  • Job Code

IBM Global Business Services (GBS) helps our clients fundamentally redesign experiences to create new sources of value, digitally reinvent their operations for great efficiency and transform their entire enterprises through cognitive. We invite you to consider joining IBM's global reach, outcome-focused methodologies, domain skills and deep industry expertise that are helping transform the way we live and work.
IBM's state-of-the-art Client Innovation Centre (CIC) opened in Nova Scotia in March 2013 and is the first of its kind in Canada. The Centre weaves together IBMs business insights and industry-leading software portfolio and is ideally suited for any client that needs flexible access to emerging or niche skills that may not be cost effective to grow internally. In addition, our focus on our team is unparalleled as demonstrated by the following:

The CIC NS is one of IBMs highest performing delivery centres worldwide for retention, client satisfaction and utilization. Our employees are empowered to stay and grow within IBM.
More than 100 of our employees received promotion in 2015 alone. Structured career development programs are helping us grow our future leaders from within.
We are very focused on continuous skill development staff training is our third largest annual Centre investment. Employees are immersed in a culture of learning and constant growth.
Investment in key partnership with universities, government and private sector groups which has resulted in IBM having a key influencing role in Nova Scotias ICT industry, especially in talent development.

Your Role and Responsibilities
We are looking for candidates have proven analytical and problem-solving skills, creative ability in developing and implementing quality solution deliverables, exposure to a proven methodology and the ability to multi-task in a fast paced and dynamic workplace. As well as being self-motivated and able to work fully independently, the ideal candidate is able to work as a member of a global delivery team, cooperating and collaborating with other team members to produce optimum solutions. Individuals should possess exceptional communication and interpersonal abilities, with a keen desire for continuous learning.

We are currently recruiting for top talent in the area of PeopleSoft Duty Managers.

Responsibilities include:
  • Providing PeopleSoft Application Project Management support;
  • Project planning, scheduling, scope management, change management, issues management, risk management, quality management, problem solving and conflict-resolution, and status reporting;
  • Working in conjunction with the functional team leads and resources to ensure proper coverage during off hours and weekend.
The Duty Manager must have the following functional skills:
  • A good understanding of payroll and functional skills and experience;
  • Possess complex understanding of federal business practices and ability to analyze, evaluate, and implement/improve support processes;
  • Ensure adequate Batch Schedule coverage and adjust (if required);
  • Deal with escalation during off hours and weekends (On Call);
  • Coordinate between the technical and functional teams;
  • Approve maintenance releases and ensure successful implementation ;
  • Provide status updates to the executives on critical payroll issues;
  • Ensure proper communication with the executives;
  • Provide RCA to the client;

  • Minimum 3-4 years work experience.

Required Technical and Professional Expertise
  • At least 4 years of experience operating as a mid-to senior-level human resources professional, working within a human resource group for a complex organization;
  • At least 4 years of hands-on experience in implementing and/or upgrading core modules within the PeopleSoft HCM suite;
  • Eligibility to obtain government clearance.

Preferred Technical and Professional Expertise
  • At least 6 years of experience operating as a mid-to senior-level human resources professional, working within a human resource group for a complex organization;
  • At least 6 years of hands-on experience in implementing and/or upgrading core modules within the PeopleSoft HCM suite;
  • Experience with multiple modules is an asset;
  • Currently hold government clearance.

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter business by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.

Your Life @ IBM
What matters to you when youre looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM
What matters to you when youre looking for your next career challenge?

IBMs greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement
This role will involve working with technology that is covered by Export Regulations sanctions. If you are a Foreign National from any of the following US sanctioned countries (Cuba, Iran, North Korea, Sudan, and Syria) on a work permit, you are not eligible for employment in this position.

Being You @ IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.



  • Computers Software and Hardware
Posted: 2019-12-25 Expires: 2020-01-24

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Duty Managers : PeopleSoft Consulting

Halifax, NS B3J

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